Leasing Professional

Odin Properties LLC.; Detroit (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k)

Paid Time Off

11 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Properties LLC. is seeking a Leasing Professional to join our team in Detroit, MI. The role focuses on leasing, marketing, and resident relations, delivering high-energy service and a superior client experience.

You will manage resident communications, renewals, property inventory, and coordination with maintenance while promoting a positive community image.

Qualifications

• 1+ years in multi-family residential leasing.
• Proficient with Yardi Voyager and Rent Café CRM (or similar).
• Proficient in MS Office.

Responsibilities

• Communicate effectively with residents, associates, management, and guests.
• Greet visitors and present community features and benefits.
• Distribute and follow up on renewal notices to current residents.
• Maintain accurate inventory of available apartments in the PMS.
• Assist with maintenance requests and follow up to ensure resident satisfaction.
• Maintain marketing initiatives and post announcements, photos, updates, and events.
• Create and manage a Facebook Marketplace leasing presence.
• Provide an exceptional resident experience with in-depth community knowledge.

Skills

Customer service

Communication

Organizational skills

Team player

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

About this position

Description: Real Estate Development and property management company is seeking a Leasing Professional to join our winning Team! The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.

Requirements

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Required Experience

• 1+ years’ in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Benefits package includes:

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 11 paid holidays
• Student loan contributions
• Referral bonuses

PM19