Leasing Professional

Odin Management; Detroit (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Odin Management is hiring a Leasing Professional to join our property management team. The role focuses on leasing, marketing, resident relations, and operational support for the community, requiring high energy and a strong customer service mindset.

You will manage renewals, maintain software inventories, and coordinate maintenance requests. Ideal candidates bring 1+ year in multi-family leasing, proficiency with Yardi Voyager or Rent Café CRM, and solid MS Office skills.

Qualifications

• Effective communication with residents, associates, management, and guests.
• Greet visitors and showcase apartment features professionally.
• Distribute and follow-up renewal notices.
• Maintain accurate inventory of available apartments in the system.
• Assist with maintenance requests with proper documentation and follow-up.

Responsibilities

• Maintain property operations with a focus on leasing, marketing, and resident relations.
• Engage residents and prospective residents to highlight community benefits.
• Post announcements, photos, updates, and events to marketing channels.
• Ensure accurate inventory in the property management software and respond to inquiries quickly.

Skills

Communication

Customer service

Organizational skills

Follow-up

Property management software

Tools

Yardi Voyager

Rent Café CRM

MS Office

Job description

Job Type

Full-time

Description

Real Estate Development and property management company is seeking a Leasing Professional to join our winning Team! The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.

Requirements

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Required Experience

• 1+ years’ in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Benefits package includes

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 11 paid holidays
• Student loan contributions
• Referral bonuses

PM19