Full-Time Leasing Professional

Red Coats, Inc.; Newport News (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Great benefits

Job summary

Red Coats, Inc. in Newport News is seeking a full-time Leasing Professional to join our property management team.

You will be the first point of contact for prospective tenants, manage leasing paperwork, and support operations with precision and professionalism. You will use Yardi to track applications, run background checks, and maintain accurate leasing records, while ensuring residents receive excellent service and comply with fair housing regulations.

Qualifications

• Greet prospective tenants, provide property tours and answer leasing questions.
• Manage lease or rental processes from application to move-in, ensuring accuracy.
• Maintain records and input data in Yardi with attention to compliance.
• Understand landlord-tenant law and Fair Housing regulations.

Responsibilities

• Greet prospective tenants and showcase community amenities.
• Oversee applications, approvals, and move-in coordination.
• Coordinate with maintenance and scheduling to address repairs.
• Communicate with applicants via phone, email, and in person.
• Upsell available units or community features when appropriate.
• Ensure compliance with Fair Housing and housing program rules.

Skills

Excel

Customer service

Lease knowledge

Tools

Yardi

Job description

Newport News community is looking for a dynamic individual to join our team. Permanent

Position leasing apartments, marketing, and office duties. Must work weekends and be proficient in Microsoft Excel plus have experience with an excellent closing ratio.

Great benefits with position. EOE M/F/D/V

Overview

Join our dynamic property management team as a Full-Time Leasing Professional, where your energy and enthusiasm will drive the leasing process and enhance resident satisfaction. In this role, you will serve as the first point of contact for prospective tenants, manage lease agreements, and support the overall leasing operations with precision and professionalism. Your proactive approach will help create a welcoming environment, ensuring each potential resident receives exceptional customer service while adhering to fair housing regulations and property policies. This position offers an exciting opportunity to develop your skills in property leasing, client communication, and property management tools within a collaborative team setting.

• Greet prospective tenants warmly, provide detailed property tours, and answer all questions related to leasing options and community amenities
• Manage lease or rental agreement processes from application to move-in, ensuring accuracy and compliance with legal standards such as landlord-tenant law and Fair Housing regulations
• Utilize property management software like Yardi to input data, track applications, and maintain accurate records of leasing activities
• Conduct thorough background checks to ensure compliance with program requirements
• Handle client communication via phone, email, and in-person interactions with professionalism, courtesy, and clear information delivery
• Assist with conflict management by addressing tenant concerns promptly and effectively while maintaining positive relationships
• Support property maintenance coordination by communicating tenant needs and scheduling necessary repairs or inspections
• Proven experience in property management or real estate administrative roles, with familiarity using property management tools such as Yardi
• Strong knowledge of lease or rental agreement management, landlord-tenant law, Fair Housing regulations, and Section 8 housing programs
• Demonstrated customer service skills with the ability to upsell available units or amenities confidently
• Experience in conflict resolution, negotiation, and contract management within a property leasing environment
• Office experience involving data entry, filing, phone etiquette, and client relationship management is highly desirable
• Background in facilities management or property maintenance coordination is a plus
• Ability to manage multiple priorities efficiently while maintaining attention to detail in a fast-paced setting

This role is ideal for motivated individuals eager to grow their career in property leasing while providing outstanding service. We value energetic team players who thrive on building positive relationships with residents and colleagues alike. Join us to be part of a vibrant community dedicated to excellence in property management!