Leasing & Operations Assistant Manager – Residential

WPM Real Estate Management; Baltimore (MD); On-site; USD 56,000 - 68,000; Full time

Benefits offered by this job

Bonus opportunities

Health insurance

PTO and holidays

401(k) with company match

Career growth and training

Job summary

WPM is seeking an enthusiastic Assistant Property Manager for Twin Ridge Apartments in Baltimore to support daily residential operations and leasing activities. You will help retain residents, coordinate maintenance, and ensure the site reflects WPM’s high standards of excellence.

Responsibilities include lease administration, budget adherence, supplier coordination, and staff supervision. The role offers competitive pay, benefits, and professional growth opportunities within a respected

Qualifications

• Proven success in residential property management with experience as a Leasing Specialist, Assistant Manager, or Community Manager.
• Strong customer service orientation and commitment to resident satisfaction.
• Excellent leadership, communication, and team development skills.
• Proficiency with Microsoft Office Suite and familiarity with property management/accounting software.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license and reliable transportation required.

Responsibilities

• Overseeing and supporting all leasing activities, ensuring accuracy, compliance, and adherence to Fair Housing regulations.
• Reviewing renewals and developing creative retention strategies to maintain high occupancy levels.
• Initiating and managing eviction proceedings by providing required documentation to accounting staff.
• Conducting routine property inspections, recording deficiencies, and coordinating corrective actions within budget guidelines.
• Collaborating with the maintenance team to ensure timely and high-quality unit turns and maintenance resolutions.
• Managing marketing efforts to maintain strong curb appeal and minimize vacancies through competitive analysis and outreach.
• Maintaining accurate financial and administrative records, including payroll, invoices, and expenditure approvals.
• Fostering strong relationships with residents through proactive communication and exceptional customer service.
• Supervising, training, and developing on-site staff while promoting company values and enforcing policies.
• Ensuring adequate staffing coverage for daily operations and emergency responses.
• Preparing and submitting reports to ownership and management summarizing community performance and financial results.

Skills

Customer service

Leadership

Communication

Team development

Organizational skills

Tools

Microsoft Office

Property management software

Accounting software

Job description

WPM is seeking an enthusiastic Assistant Property Manager for Twin Ridge Apartments in Baltimore to support daily residential operations and leasing activities. You will help retain residents, coordinate maintenance, and ensure the site reflects WPM’s high standards of excellence.

Responsibilities include lease administration, budget adherence, supplier coordination, and staff supervision. The role offers competitive pay, benefits, and professional growth opportunities within a respected