Leasing & Marketing Team Leader — Bonus Eligible + Benefits

Cardinal Group; Tempe (AZ); Hybride; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Benefits eligibility

Bonus eligibility

Résumé du poste

Cardinal Group is seeking a Leasing & Marketing Team Leader to support the Community Manager by handling leasing, marketing, and resident relations with a focus on occupancy goals. This on-site role requires customer service excellence and the ability to manage multiple tasks in a fast-paced property setting.

You will participate in team training, supervise leasing activities, and help pre-lease future availability while maintaining accurate records and ensuring top-tier service for residents

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsabilités

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.

Connaissances

Customer service

Sales experience

Phone etiquette

High energy

Typing

Formation

High School Diploma or equivalent

Description du poste

Cardinal Group is seeking a Leasing & Marketing Team Leader to support the Community Manager by handling leasing, marketing, and resident relations with a focus on occupancy goals. This on-site role requires customer service excellence and the ability to manage multiple tasks in a fast-paced property setting.

You will participate in team training, supervise leasing activities, and help pre-lease future availability while maintaining accurate records and ensuring top-tier service for residents