Leasing & Marketing Assistant: Growth & Impact

Lancaster Campus; Manheim Township (PA); Presencial; USD 40 000 - 56 000; Tempo integral

Resumo da oferta

Campus Apartments is seeking an enthusiastic Assistant Leasing & Marketing Manager in Manheim Township, PA to support daily property operations, leasing, and marketing initiatives. You will help maintain high occupancy, process applications, and coordinate with a General Manager.

The role emphasizes customer service, accurate record-keeping, and timely communication with residents, vendors, and staff. A Bachelor degree or equivalent experience is required, with First Aid/CPR preferred.

Qualificações

• Bachelor degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver’s license and current automobile insurance is preferred.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional and enthusiastic attitude at all times.
• Excellent customer service skills.

Responsabilidades

• Assist with leasing in an effort to ensure full lease-up and maintenance of high occupancy levels; includes the mailing of renewal offers, logging of responses and management of property availability.
• Assist with ensuring an accurate record of availability that is compatible with the lease renewal report.
• Approve, enter and present all rental applications to the General Manager for execution.
• Manage property licenses and the renewal process by liaison with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements; includes accepting keys for departing residents and performing inspections of vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner ensuring accuracy and fostering good public relations; includes reporting to the General Manager.
• Assist in the preparation of weekly reports related to the property’s performance as required.
• Assist in the development and implementation of advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs
• Maintain courteous communication with residents, applicants, employees and vendors
• Answer telephones as needed
• General administrative duties such as filing and typing

Conhecimentos

Customer service

Communication

Time management

Microsoft Word

Excel

Outlook

Problem solving

Typing

Formação académica

Bachelor degree or equivalent combination of education and experience

Ferramentas

Entrata

Descrição da oferta de emprego

Campus Apartments is seeking an enthusiastic Assistant Leasing & Marketing Manager in Manheim Township, PA to support daily property operations, leasing, and marketing initiatives. You will help maintain high occupancy, process applications, and coordinate with a General Manager.

The role emphasizes customer service, accurate record-keeping, and timely communication with residents, vendors, and staff. A Bachelor degree or equivalent experience is required, with First Aid/CPR preferred.