Assistant Leasing Manager

smcexternalcareers; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

smcexternalcareers is seeking an Assistant Leasing Manager to support the Leasing Managers and Leasing Professionals in a fast-paced community environment. You will lead by example in leasing, customer service, and goal attainment.

Responsibilities include managing the leasing process end-to-end, marketing coordination, and coaching the leasing team to improve traffic and occupancy while staying abreast of industry trends.

Qualifications

• High School Diploma.
• One year of experience in property management or similar high-volume sales, marketing and/or real estate environment.
• Experience with Yardi software products preferred.

Responsibilities

• Manage leasing process from first point of contact to move-in.
• Inspect apartments and the community to ensure product quality.
• Assist the Leasing Manager with all aspects of community marketing and advertising.
• Utilize sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy.
• Assist the Leasing Manager with training and coaching the leasing team.
• Stay abreast of industry trends.
• Deliver exceptional customer service.
• Contribute to community and company engagement efforts.
• Perform other duties as assigned by managers/supervisors.
• Encourage and build positive relationships with all team members, customers, and vendors.
• Provide dependable support to the Community Manager and leasing team.

Skills

Strong sales aptitude

Interpersonal skills

Written and verbal communication

Outgoing personality

Flexibility in fast-paced environment

Critical thinking

Organizational skills

Knowledge of laws

Microsoft Office

Internet marketing/sales

Education

High School Diploma

Tools

Yardi

Job description

Strong written and oral communication skills, professional demeanor, and the ability to work effectively with a diverse team. Proficiency with Yardi or similar property management software/CRM systems preferred. Ability to prioritize competing responsibilities, maintain confidentiality, and provide dependable support to the Community Manager and leasing team. Mon-Fri 8:30am -5pm and some Saturdays 8am-5pm

WHAT WE ARE LOOKING FOR:

Assistant Leasing Managers are an essential part of the community team, providing support to our Leasing Managers and Leasing Professionals. They lead by example; they are skilled in leasing, customer service focused, and results oriented.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage leasing process from first point of contact to move-in
• Inspect apartments and the community to ensure product quality
• Assist the Leasing Manager with all aspects of community marketing and advertising
• Utilize sales and marketing strategies to increase property traffic, maintain closing ratios and achieve budgeted occupancy
• Assist the Leasing Manager with training and coaching the leasing team
• Stay abreast of industry trends
• Deliver exceptional customer service
• Contribute to community and company engagement efforts
• Perform other duties as assigned by managers/supervisors

JOB KNOWLEDGE & SKILLS:

• Strong sales aptitude with attention to detail
• Excellent interpersonal and leadership skills
• Excellent written and verbal communication skills
• Ability to project an outgoing personality
• Ability to maintain flexibility in a fast-paced environment
• High level critical thinking skills
• Strong organizational capability
• Knowledge of current applicable laws
• Proficiency with Microsoft Office
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes

REQUIRED QUALIFICATIONS:

• High School Diploma
• One year of experience in property management or similar experience in high volume sales, marketing and or real estate environment.
• Experience with Yardi software products preferred