Leasing Consultant & Resident Experience Pro

Asset Living; Charleston (SC); Sur place; USD 23 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Résumé du poste

Asset Living is seeking a Leasing Consultant to manage all aspects of leasing, marketing, and resident relations at a multifamily property. You will greet prospects, tour communities, sign leases, and handle paperwork while maintaining data accuracy and responding to leads within 24 hours.

The role emphasizes responsive service, adherence to Fair Housing and OSHA standards, and ongoing marketing initiatives. Regular on-site work with standard benefits and a total rewards package is provided.

Qualifications

• High School Diploma or Equivalent.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsabilités

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour the community, and sign a lease
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed
• Completes all leasing paperwork needed before move-in
• Assisting with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market survey/analysis continually to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Connaissances

Basic computer skills

Fair Housing Laws knowledge

OSHA requirements awareness

Formation

High School Diploma or Equivalent

Description du poste

Asset Living is seeking a Leasing Consultant to manage all aspects of leasing, marketing, and resident relations at a multifamily property. You will greet prospects, tour communities, sign leases, and handle paperwork while maintaining data accuracy and responding to leads within 24 hours.

The role emphasizes responsive service, adherence to Fair Housing and OSHA standards, and ongoing marketing initiatives. Regular on-site work with standard benefits and a total rewards package is provided.