Leasing Consultant

Madison Apartment Group; Geneva (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) Retirement Plan

Professional development

Paid vacation and sick time

Employee rental discounts

Paid new parent leave

Tuition reimbursement

Job summary

Madison Apartment Group in Geneva, IL is seeking a friendly Leasing Consultant to welcome prospective residents, conduct tours, process applications, and support move-ins. You will be the first point of contact, helping lease apartments and build positive community relations.

Ideal candidates have 2+ years in sales or leasing, strong communication and organization, and familiarity with CRM/Yardi and Microsoft Office; a high school diploma is required, and real estate license is a plus.

Qualifications

• Two years of sales/leasing experience preferred.
• High School Diploma is required; Real Estate License preferred.
• Experience with CRM/Yardi and Microsoft Office is a plus.

Responsibilities

• Provide exceptional customer service and create a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market amenities to close sales and maintain occupancy.
• Handle all leasing activities, including qualifying prospects and preparing lease documents.
• Plan and participate in resident functions and community events.
• Maintain knowledge of the market and generate prospects through advertising and follow-up.
• Manage resident service requests and coordinate with maintenance for timely resolution.
• Inspect models and vacancies for cleanliness and report needed repairs.
• Assist with site social media and maintain resident records.
• Complete lease applications, verify applications, and notify prospects of decisions.
• Organize and file reports, leases, and paperwork.

Skills

Sales/Leasing experience

Strong organizational skills

Strong communication skills

Education

High School Diploma

Real Estate License (preferred)

Tools

CRM/Yardi

Microsoft Office

Job description

Join Our Dynamic Team! At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team. In this role, you will be the first point of contact for all prospective and current residents, playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.

Key Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; Real Estate License preferred.

Why Madison Apartment Group?

• Comprehensive health coverage and benefits.
• Company matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Paid vacation, sick, and holiday time.
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.
• Tuition reimbursement programs.

Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.