Leasing Consultant

Madison Apartment Group; Northern (KY); Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health coverage

Company matched 401(k) Retirement Plan

Opportunities for professional growth

Paid vacation, sick, and holiday time

Employee rental discounts

Paid new parent leave

A supportive and inclusive company文化

Job summary

Madison Apartment Group is seeking a Leasing Consultant to be the first point of contact for prospective and current residents, coordinating apartment rentals, move-ins, and resident relations. You will also help plan resident events to foster a welcoming community.

The role requires a customer-focused, organized professional with strong communication skills and experience in leasing or sales. Competitive benefits and growth opportunities are offered as part of a supportive team culture.

Qualifications

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service and welcome residents and guests.
• Lead property tours, show vacant units, and market amenities to close leases.
• Handle all leasing activities, qualify prospects, and prepare lease documents.
• Plan and participate in resident events and community functions.
• Maintain market knowledge and generate prospects through advertising and follow-up.
• Manage service requests with maintenance to ensure timely resolutions.
• Inspect models, vacancies, and grounds; report defects.
• Maintain resident records and assist with social media updates.
• Complete and verify lease applications; inform prospects of decisions.
• Organize and file leases and paperwork.

Skills

Sales experience

Customer service

Organizational skills

Communication

Tools

CRM/Yardi

Microsoft Office

Job description

Career Opportunities with Madison Apartment Group

A great place to work.

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At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Leasing Consultant

We are seeking an enthusiastic and customer-focused Leasing Consultant to join our team. In this role, you will be the first point of contact for all prospective and current residents, playing a crucial role in apartment rentals, move-ins, and resident relations. You will also assist in planning and participating in resident functions, ensuring a positive and engaging community atmosphere.

Key Responsibilities:

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Assist in planning and participating in resident functions and community events.
• Maintain thorough knowledge of the market and facilitate prospect generation through effective advertising and follow-up.
• Manage resident service requests and collaborate with maintenance staff to ensure timely resolution.
• Inspect models, vacancies, and community grounds to ensure cleanliness and report any service needs.
• Assist in managing site social media platforms and maintain accurate resident records.
• Complete lease applications, verify applications, and notify prospective residents of decisions.
• Organize and file appropriate reports, leases, and paperwork.

Qualifications:

• Minimum of two years of sales/leasing experience preferred.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Why Madison Apartment Group?

• Comprehensive health coverage and benefits.
• Company matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Paid vacation, sick, and holiday time.
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.