Leasing Consultant: Drive Occupancy & Tenant Experience

David S Brown Enterprises; Maryland; On-site; USD 32,000 - 52,000; Full time

Job summary

David S Brown Enterprises in Maryland is seeking a Leasing Consultant to drive occupancy and tenant satisfaction through proactive marketing, property tours, and thorough application processing.

The role emphasizes clear communication, timely lease signings, and adherence to laws and company policies while coordinating with the property management team to deliver exceptional customer service.

Qualifications

• High school diploma or equivalent.
• Experience in leasing, sales, or customer service, preferably within real estate or property management.
• Knowledge of leasing procedures and relevant legal requirements.
• Excellent communication and interpersonal skills.
• Proficiency with property management software and basic computer applications.

Responsibilities

• Answers phone, greets visitors, schedules appointments.
• Introduce yourself and other team members in the immediate area.
• Completes survey/welcome card for each prospect.
• Conducts rental inquiries and tours of property.
• Follows up with prospect: thank you cards, phone calls, and any other requested or needed information.
• Enters application and lease into computer system.
• Follows up with residents regarding quality and promptness of service with either a phone call or written questionnaire.
• Receives service request from residents and records in appropriate record book.
• Responds to internet inquiries promptly.
• Prepare and maintain resident files.
• Records traffic and rental activity promptly and accurately.
• Performs all other duties as requested by the Property Manager.
• Flexibility in work schedule as determined by regional management may be required periodically to insure adequate staffing in leasing

Skills

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Property management software

Basic computer applications

Job description

David S Brown Enterprises in Maryland is seeking a Leasing Consultant to drive occupancy and tenant satisfaction through proactive marketing, property tours, and thorough application processing.

The role emphasizes clear communication, timely lease signings, and adherence to laws and company policies while coordinating with the property management team to deliver exceptional customer service.