Leasing Consultant

Donaldson Group; Silver Spring, Northern (MD, KY); Hybrid; USD 65,904,000 - 68,770,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Volunteer & Community Service Programs

Job summary

Donaldson is seeking a Leasing Consultant in Maryland to greet prospective residents, tour properties, and guide applicants through the full leasing process. You will assist with marketing, maintain records, and support daily operations while delivering exceptional service to residents and prospects.

The role requires weekend and some evenings availability, with familiarity in Yardi or similar property management software desired.

Qualifications

• Prior leasing experience in multifamily preferred.
• Excellent customer service and communication skills.
• Ability to meet goals and close leases.
• Tech-savvy, organized, and detail-oriented.

Responsibilities

• Greet and engage prospective residents with professionalism.
• Conduct property tours and showcase apartment features and amenities.
• Execute the full leasing cycle—from inquiry to lease signing.
• Assist with marketing and outreach to attract prospects.
• Maintain accurate resident and prospect records (Yardi a plus).
• Promote resident retention through quality service and follow-up.
• Support the property team in daily operations and events.
• Respond promptly to calls, emails, and inquiries.

Skills

Customer service

Communication

Goal-oriented

Closing ability

Tech-savvy

Organized

Attention to detail

Weekend availability

Tools

Yardi

Job description

Job Details: Job Location: MD, Position Type: Full Time, Salary Range: $23.00 - $24.00 Hourly, Job Category: Sales, Are you customer-focused, goal-oriented, and passionate about helping people? Do you thrive in a fast-paced environment? If so, Donaldson, a leader in the multi-family property management industry, has an exciting opportunity for you to join our team as a Leasing Consultant!

Responsibilities

• Greet and engage prospective residents with professionalism and enthusiasm
• Conduct property tours and showcase apartment features and community amenities
• Execute the full leasing cycle—from initial inquiry through lease signing
• Assist with marketing and outreach efforts to attract new prospects
• Maintain accurate resident and prospect records (Yardi experience a plus)
• Promote resident retention through excellent customer care and service follow-up
• Support the property team in day-to-day operations and building events
• Respond promptly to phone calls, emails, and resident inquiries

Requirements

• Prior leasing experience in a multifamily community preferred
• Strong customer service and communication skills
• Goal-oriented with proven closing ability
• Tech-savvy, organized, and detail-focused
• Availability to work weekends and some evenings for resident events
• Yardi or similar property management software experience preferred

Why Donaldson?

At Donaldson, our mission is to provide Peace of Mind in every interaction, for residents, partners, and team members alike. Our work is grounded in a core set of values:

• Integrity
• Excellence
• Commitment
• Adaptability
• Innovation
• Ownership
• Compassion
• Unity

Named a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, Donaldson is proud to foster a culture rooted in respect, teamwork, and growth.

Benefits

• Medical, Dental & Vision Insurance
• Short-Term & Long-Term Disability
• Life Insurance & AD&D
• Supplemental Insurance Options
• Pet Discount Plans
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Membership in Access Perks
• Paid Volunteer Days & Community Service Programs

Donaldson is an Equal Opportunity Employer.