Leasing Concierge: Resident Experience & Sales

Kairoi; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Kairoi is seeking a Leasing Professional in Austin, TX to manage the sales process from inquiry to lease signing and to provide excellent service to residents and prospects. You will play a key role in resident retention, community events, and coordinating with the marketing team to grow occupancy.

The ideal candidate has a high school diploma or equivalent, at least two years in leasing or sales, and proficiency with Yardi/RealPage. A valid driver's license is required.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• Minimum two years experience in leasing or sales, preferably multifamily.
• Proficiency in property management software (Yardi or RealPage).
• Excellent customer service and communication skills.

Responsibilities

• Present the community and apartments professionally, highlighting features and amenities.
• Respond to inquiries, schedule tours, and guide prospects through leasing.
• Understand property's features, floor plans, pricing and availability.
• Utilize Yardi or RealPage to manage resident data, applications, and leases.
• Conduct move-ins/move-outs for a smooth experience.
• Plan retention programs and community events to foster belonging.
• Collaborate with Community Manager on marketing, social media, and reputation.
• Maintain records of resident interactions, ensuring compliance with laws.

Skills

Customer service

Communication skills

Organizational skills

Time management

Team player

Independent work

Driver's license

Interpersonal skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Yardi

RealPage

Job description

Kairoi is seeking a Leasing Professional in Austin, TX to manage the sales process from inquiry to lease signing and to provide excellent service to residents and prospects. You will play a key role in resident retention, community events, and coordinating with the marketing team to grow occupancy.

The ideal candidate has a high school diploma or equivalent, at least two years in leasing or sales, and proficiency with Yardi/RealPage. A valid driver's license is required.