Leasing Concierge: Elevate Tours, Move-Ins & Service

IDM Companies; Glendale (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

IDDM Companies in Glendale, CA is seeking a Leasing Consultant to be the first point of contact, build rapport with prospects and residents, and ensure an outstanding customer experience from tour to move-in.

You will conduct property tours, answer questions about amenities, coordinate applications and background checks, and work with maintenance to meet resident needs while maintaining high occupancy goals.

Qualifications

• 1–3 years of property management experience or leasing experience.
• Excellent customer service with strong attention to detail.
• Basic leasing knowledge including Fair Housing Laws.
• Team player who goes the extra mile for concierge-level service.
• Able to work in a fast-paced, self-directed environment.
• Proficient with Microsoft Office Suite.
• Must be able to work weekends.

Responsibilities

• Assist manager in marketing efforts including outreach and social media campaigns.
• Tour the property with prospects and answer questions about amenities and grounds.
• Familiarize with IDM communities, floor plans, and availability.
• Highlight community quality and lifestyle offerings to attract residents.
• Coordinate the application process and background checks; maintain contact with prospects.
• Provide move-in information to new residents and ensure a smooth transition.

Skills

Property management

Customer service

Leasing knowledge

Fair Housing knowledge

Attention to detail

Microsoft Office

Weekend flexibility

Tools

Microsoft Office Suite

Job description

IDDM Companies in Glendale, CA is seeking a Leasing Consultant to be the first point of contact, build rapport with prospects and residents, and ensure an outstanding customer experience from tour to move-in.

You will conduct property tours, answer questions about amenities, coordinate applications and background checks, and work with maintenance to meet resident needs while maintaining high occupancy goals.