Leasing & Community Operations Specialist

The Community Builders, Inc.; New Haven (CT); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Paid Holidays

PTO accruals

Company 403(b) plan with company match

Life & Disability Insurance

Commuter/parking FSA

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager in New Haven, CT. The role focuses on leasing, compliance, maximizing rental income, and delivering quality resident experiences.

The position requires in-office presence five days a week, experience in property management, and strong proficiency with Yardi and MS Office. Join a nonprofit leader dedicated to strengthening neighborhoods nationwide.

Qualifications

• College degree or 3+ years in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Knowledge of all regulatory programs, polices and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.

Responsibilities

• Assists with daily site operations, keeping open communication with the Community Manager, Resident Specialist, Community Life and Service Maintenance staff regarding issues.
• Monitors, directs and tracks performance of leasing, retention and re-certifications to meet a 97% physical occupancy goal.
• Prepares re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screens applicants to ensure compliance with Tenant Selection Plan, and regulatory requirements.
• Keeps informed of market conditions and update competitive market analysis quarterly.
• Enters and codes invoices, posts rents, makes deposits and maintains accurate resident ledgers.
• Monitors rent balances, collects rents, and sends out late or quit notices as required.
• Participates in all aspects of managing a property, include: business goals, budgeting, risk management, physical assets, maintenance, compliance, reporting, and personnel management.
• Oversees office functions, including office hours, filing, computer systems, reports, etc.
• Inspects property, picks up litter, and reports issues to Service Maintenance Manager.
• Handles resident issues and concerns, partnering with Community Manager as needed.
• Inspects market ready units for acceptance to lease and for resident move in.
• Assists in recruitment, training, supervision and motivation of team members and participates in the preparation of the annual reviews and performance management process.

Skills

Leasing operations

Regulatory compliance

Customer service

Team coordination

Education

Bachelor's degree or 3+ years in Residential Property Management/Hotel/Hospitality/Retail Management

Tools

Microsoft Word

Excel

Outlook

Yardi

Job description

The Community Builders, Inc. is seeking an Assistant Community Manager in New Haven, CT. The role focuses on leasing, compliance, maximizing rental income, and delivering quality resident experiences.

The position requires in-office presence five days a week, experience in property management, and strong proficiency with Yardi and MS Office. Join a nonprofit leader dedicated to strengthening neighborhoods nationwide.