Assistant Community Manager – Mission-Driven Housing

The Community Builders, Inc.; Oak Bluffs (MA); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

12 Paid Holidays & PTO accruals

Employer contributions to Health SAV

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager in Massachusetts to oversee leasing, compliance, and resident relations.

The role emphasizes operations administration and achieving a 97% occupancy target, with COS/LIHTC certification preferred and a strong emphasis on in-office work five days a week. Responsibilities include supervising leasing activities, budgeting, reporting, and coordinating with maintenance and staff to deliver a high-quality living experience.

Qualifications

• College degree or 3+ years in Residential Property Management, Hotel, Hospitality or Retail Management required.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail required.
• Industry designations (COS, LIHTC, ARM or similar) preferred.
• Knowledge of regulatory programs, policies and Federal Housing Laws/guidelines required.
• Proven excellent customer service skills and proficiency with Yardi or similar software.

Responsibilities

• Assist with daily site operations and communicate with managers and staff.
• Monitor leasing, retention and re-certifications to meet occupancy goals.
• Prepare re-certifications, leasing applications, verifications, occupancy agreements and reports.
• Screen applicants to ensure compliance with Tenant Selection Plan and regulations.
• Maintain market knowledge and update competitive market analyses quarterly.
• Enter and code invoices, post rents, and maintain resident ledgers.

Skills

Leasing

Customer Service

Budgeting

Operations Coordination

Education

Property Management experience

COS/LIHTC certification

Tools

Yardi software

Microsoft Word/Excel/Outlook

Job description

The Community Builders, Inc. is seeking an Assistant Community Manager in Massachusetts to oversee leasing, compliance, and resident relations.

The role emphasizes operations administration and achieving a 97% occupancy target, with COS/LIHTC certification preferred and a strong emphasis on in-office work five days a week. Responsibilities include supervising leasing activities, budgeting, reporting, and coordinating with maintenance and staff to deliver a high-quality living experience.