Resident Experience & Leasing Specialist

The Community Builders, Inc.; New Haven (CT); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid holidays

HSA contributions

Life Insurance

401(k) plan

Commuter benefits

EAP

Job summary

The Community Builders, Inc. is hiring an Assistant Community Manager in New Haven to support leasing, compliance and resident services. You will work under the Community Manager, manage daily site operations and help maximize occupancy while ensuring regulatory compliance.

Ideal candidates have COS/LIHTC experience, strong customer service and proficiency with Yardi or similar software; in-office work five days a week is required.

Qualifications

• College degree or 3+ years in residential property management or related field.
• 2+ years of experience in Property Management, Hotel, Hospitality or Retail.
• COS, LIHTC, ARM certifications preferred.
• Knowledge of regulatory programs, policies and Federal Housing Laws.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience.
• Proven Excellent Customer Service skills.

Responsibilities

• Assist with daily site operations and coordinate with the Community Manager and staff.
• Monitor occupancy targets and attract new tenants.
• Prepare re-certifications, leasing applications, verifications and reports.
• Screen applicants for Tenant Selection Plan compliance.
• Maintain resident ledgers and post rents.
• Handle rent balances, rents collection and notices.
• Support budgeting, risk management and overall property management.

Skills

Customer service

Tenant relations

Regulatory knowledge

Communication

Team coordination

Education

College degree or 3+ years in residential property management or related field

COS/LIHTC/ARM certifications preferred

Tools

Yardi

Microsoft Word

Excel

Outlook

Job description

The Community Builders, Inc. is hiring an Assistant Community Manager in New Haven to support leasing, compliance and resident services. You will work under the Community Manager, manage daily site operations and help maximize occupancy while ensuring regulatory compliance.

Ideal candidates have COS/LIHTC experience, strong customer service and proficiency with Yardi or similar software; in-office work five days a week is required.