Resident Services & Leasing Coordinator

The Community Builders, Inc.; Massachusetts; On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

PTO accrual

Health Savings Account

Life & Disability Insurance

401(k) with company match

Commuter benefits

FSA

Hospital & Critical Illness Insurance

Employee Assistance Program

Job summary

The Community Builders, Inc. is seeking an Assistant Community Manager in Massachusetts to oversee leasing, compliance, and rent optimization. The role emphasizes operations, resident retention, and delivering a quality living experience.

COS and LIHTC certifications are strongly preferred, and the position requires five in-office days per week. Candidate should have a college degree or 3+ years in property/real estate management, plus 2+ years in related fields.

Qualifications

• College degree or 3+ years in residential property management, hotel, hospitality or retail management required.
• 2+ years of experience in property management, hotel, hospitality or retail required.
• Knowledge of regulatory programs, policies and Federal Housing Laws and Guidelines required.
• Strong Microsoft Word, Excel, Outlook and Yardi or other industry software experience required.

Responsibilities

• Assist with daily site operations and communicate with the Community Manager and staff.
• Monitor leasing, retention and re-certifications to meet occupancy goals.
• Prepare re-certifications, leasing applications, verifications and occupancy reports.
• Screen applicants to comply with Tenant Selection Plan and regulatory requirements.
• Maintain knowledge of market conditions with quarterly market analyses.
• Enter and code invoices, post rents, deposits and maintain resident ledgers.
• Monitor rent balances, collect rents and issue notices as required.
• Support property management in goals, budgeting, risk, assets, compliance and staffing.
• Oversee office functions and records management.
• Inspect property and coordinate with maintenance teams.

Skills

MS Office (Word/Excel/Outlook)

Yardi or similar software

Education

College degree or 3+ years in residential property management / hotel / hospitality / retail management

2+ years in property management or related field

Tools

Yardi

Job description

The Community Builders, Inc. is seeking an Assistant Community Manager in Massachusetts to oversee leasing, compliance, and rent optimization. The role emphasizes operations, resident retention, and delivering a quality living experience.

COS and LIHTC certifications are strongly preferred, and the position requires five in-office days per week. Candidate should have a college degree or 3+ years in property/real estate management, plus 2+ years in related fields.