Leasing & Community Operations Assistant

Valiant-Enterprises-LLC; Austin (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance options

401(k) matching

Job summary

Valiant Residential is seeking an Assistant Community Manager to support the Community Manager in running the property, handling leasing, marketing, and resident relations. The role involves data entry, processing applications, and maintaining records with a focus on customer service.

You will assist with advertising, show units, screen applicants, and maintain communication with residents and vendors. Weekend availability, a valid license, and a proactive, professional demeanor are required.

Qualifications

• Fair Housing Certification, or willingness to obtain before interacting with prospective residents.
• Demonstrate strong oral and written communication skills.
• Must possess strong verbal and written communication skills in English.
• Apartment management experience preferred.
• Valid driver’s license with good driving record and auto insurance.
• Ability to work most weekends.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation.

Responsibilities

• Assist in preparing advertising materials.
• Assist in showing units and screening applicants.
• Maintain records of rental levels of comparable units in the surrounding area.
• Present creative leasing and marketing ideas.
• Maintain courteous communication with residents, applicants, and representatives of other companies.
• Greet prospects and qualify by covering all criteria.
• Have the prospect complete the application and secure a deposit.
• Update availability report and process applications for approvals.
• Assist in monitoring renewals and notices.
• Represent the company professionally at all times.
• Accept rental payments and forward to Community Manager.
• Input lease paperwork into Yardi and obtain signatures.
• Assist with lease preparation, signing, and administration.
• Operate accounting software to record and analyze information.
• Maintain invoices and ensure proper coding and approvals.

Skills

Strong communication

Spanish bilingual (plus)

Yardi system knowledge

Education

High school diploma or equivalent

2+ years of college

Tools

Yardi system

Job description

Valiant Residential is seeking an Assistant Community Manager to support the Community Manager in running the property, handling leasing, marketing, and resident relations. The role involves data entry, processing applications, and maintaining records with a focus on customer service.

You will assist with advertising, show units, screen applicants, and maintain communication with residents and vendors. Weekend availability, a valid license, and a proactive, professional demeanor are required.