Leasing & Community Experience Specialist

Socket.dev; Noble (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

The Scion Group LLC is hiring an Experience Team Member (ETM) to support customer experience, marketing and administration at our Noble, Texas property. You will engage residents and prospective customers, deliver tours, coordinate events and help maintain a welcoming community.

This role blends sales, service and office operations in a fast-paced, collegiate setting. We're seeking personable, reliable teammates with strong communication skills who thrive in a dynamic environment and are

Qualifications

• Customer-centric mindset required.
• Agility and flexibility in a changing environment.
• Great communication and interpersonal skills with diverse populations.
• Reliability and self-discipline.
• Availability to work during summer, holidays, and Turn periods.

Responsibilities

• Prioritize interactions and communication with customers. Provide community and amenity tours.
• Provide feedback on sales barriers and customer objections to management team.
• Execute sales and engagement initiatives as outlined by management.
• Provide recommendations on local marketing opportunities and messaging.
• Assist with social media and communication on various platforms to engage customers.
• Assist with planning, promoting and executing customer experience initiatives, engagement initiatives, and additional marketing opportunities.
• Always represent the community positively and professionally, both in and out of the office.
• Demonstrate proficiency with general community, market and policy knowledge.
• Log, file and retrieve customer packages.
• Assist with general housekeeping involved with opening, closing and maintaining the office, clubhouse, grounds and amenities.
• Schedule and follow up on maintenance requests to aid in timely resolutions.
• Maintain office organization and cleanliness.
• Assist with after-hours lock out duties as required.

Skills

Customer service mindset

Interpersonal skills

Reliability

Flexibility

Job description

The Scion Group LLC is hiring an Experience Team Member (ETM) to support customer experience, marketing and administration at our Noble, Texas property. You will engage residents and prospective customers, deliver tours, coordinate events and help maintain a welcoming community.

This role blends sales, service and office operations in a fast-paced, collegiate setting. We're seeking personable, reliable teammates with strong communication skills who thrive in a dynamic environment and are