Leasing & Community Experience Intern

Cardinal Group; Ann Arbor (MI); Hybrid; USD 21,000 - 25,000; Full time

Job summary

The Yard in Ann Arbor, MI is seeking a Leasing Community Intern (Temporary, Non-Exempt) to deliver high‑quality customer service to residents and prospects. You will support leasing activities to maintain occupancy, present community features, and handle front desk duties with professionalism.

Ideal candidates are enrolled in a degree program, have a high school diploma or equivalent, and can work about 20 hours weekly including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• Must be enrolled in a degree program at an accredited college or university, with a minimum of 6 credit hours.
• Must have completed a minimum of one year at the enrolled accredited college or university.
• Must maintain a minimum 2.5 cumulative GPA. GPA will be verified on an annual basis.
• Must be a current or future leaseholder of community.
• Must live on designated community floor, per community guidelines, as assigned by Community Manager.
• Able to lift up to 40 lbs.
• Must have a valid driver’s license.
• Available to be scheduled for work approximately 20 hours per week.
• Available evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.

Responsibilities

• Be an ambassador for customer service by consistently going above and beyond to ensure that Cardinal customers are satisfied.
• Administrative Front Desk tasks and duties.
• Participate in Cardinal Way of Leasing (CWoL) training as required.
• Utilize the Cardinal Way of Leasing by: Warmly greeting prospective clients, Answering incoming leasing calls, Determining needs and preferences, Professionally presenting the community and apartment homes, Utilizing feature/benefit selling, Closing the sale, Following up.
• Complete all lease applications and lease file paperwork.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Enrolled in a degree program

Job description

The Yard in Ann Arbor, MI is seeking a Leasing Community Intern (Temporary, Non-Exempt) to deliver high‑quality customer service to residents and prospects. You will support leasing activities to maintain occupancy, present community features, and handle front desk duties with professionalism.

Ideal candidates are enrolled in a degree program, have a high school diploma or equivalent, and can work about 20 hours weekly including evenings and weekends.