Learning & Operations Lead — Midtown Location

Nycdrawingroom; New York (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Paid sick leave

Retirement savings

Paid holidays

Staff membership

Job summary

Drawing Room in New York City is seeking a highly organized Location Manager to oversee the Midtown space and lead Instructor and Learning operations across both locations. This is an operations-focused role with an emphasis on scheduling and program coordination.

You will own day-to-day space readiness, manage inventory and vendor coordination, support member experiences during Open Hours, and serve as a daily point of contact for instructors, ensuring clear communication and reliable

Qualifications

• Relevant experience could come from executive assistance, operations, complex scheduling, program or project coordination, production, education administration, office/workplace management, events, studio operations or similar environments.

Responsibilities

• Run our Midtown location: own the day-to-day readiness, organization and presentation of the space; manage inventory, ordering and restocking; oversee supplies, groceries, flowers, storage, laundry and other operational details; notice and resolve maintenance needs, coordinating vendors and building management when necessary; support Membership Orientations, events, Showcases and other programming.
• Lead Instructor operations across Midtown + Williamsburg: serve as a day-to-day point person for the Instructor team; schedule instructor meetings and ongoing communication; maintain clear Instructor resources and teaching clearances.
• Own Learning scheduling + operations: build and maintain Instructor schedules across workshops, Journeys and other programming; manage availability, scheduling constraints and substitutions; track which instructors are cleared to teach which programs and mediums; identify staffing gaps and conflicts before schedules are published; partner with leadership on seasonal staffing and catalog feasibility; coordinate Learning administration and Instructor development projects; maintain clear, accurate systems for scheduling and program operations.
• Stay connected to the member experience: work one regularly scheduled Open Hours shift per week, taking full responsibility for hosting and the member experience during that shift; plan administrative responsibilities around this commitment so that Open Hours shifts remain dedicated to active hosting, member engagement and space oversight— not laptop-based administrative work; use firsthand hosting experience to identify opportunities to improve operations, staff support and the overall member experience.

Job description

Drawing Room in New York City is seeking a highly organized Location Manager to oversee the Midtown space and lead Instructor and Learning operations across both locations. This is an operations-focused role with an emphasis on scheduling and program coordination.

You will own day-to-day space readiness, manage inventory and vendor coordination, support member experiences during Open Hours, and serve as a daily point of contact for instructors, ensuring clear communication and reliable