Executive Assistant & Center Operations Lead

The Learning Experience - Brooklyn - Broadway; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Free uniforms

Training & development

Job summary

The Learning Experience - Brooklyn - Broadway is seeking an Executive Assistant to support the Center Director and Administration with the center's operational performance. This role uses business acumen to enhance customer engagement and lead people to create an environment where staff and families thrive.

You will assist in labor management, lead team meetings, log incidents, and ensure smooth center operations while coordinating tours, enrollment processes, and family communications.

Qualifications

• 2+ years’ experience in retail/store management - cross-industry experience is welcome
• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
• Associates Degree Preferred

Responsibilities

• Assist in managing labor and approve final work schedules to maintain appropriate ratios
• Conduct team meetings with Center Director to communicate important information and set a direction
• Log incident reports and inform parents; handle DOH regulations within the building
• Monitor center operations to keep the Director informed
• Assist Administration with office duties
• Nurture leads through scheduling and tours; follow up to secure enrollment
• Lead tours highlighting features of our brand and center to prospective families
• Coordinate the registration process and maintain center systems data
• Communicate with families regarding billing and newsletters

Skills

Leadership

Customer engagement

Sales

Retail management

Education

Associates Degree Preferred

Job description

The Learning Experience - Brooklyn - Broadway is seeking an Executive Assistant to support the Center Director and Administration with the center's operational performance. This role uses business acumen to enhance customer engagement and lead people to create an environment where staff and families thrive.

You will assist in labor management, lead team meetings, log incidents, and ensure smooth center operations while coordinating tours, enrollment processes, and family communications.