Learning & HR Admin Assistant - Hybrid, Part-Time

George Mason University; Chantilly (VA); Hybrid; USD 21,000 - 28,000; Part time

Job summary

George Mason University is seeking an Organizational Development & Learning Administrative Assistant to support workshops, events, and LMS activities. You will coordinate calendars, manage inquiries, and assist with content updates and evaluations.

The role emphasizes professional customer service, confidentiality, and the ability to work across departments in a hybrid environment. The position handles in-person and virtual trainings, uses Qualtrics for evaluations, and requires strong

Qualifications

• Experience providing administrative support in a professional office environment, including scheduling, coordination, and customer service.
• Proficiency with Microsoft Office, including Teams, Word, Excel, and PowerPoint.
• Experience with email management and email customer service.
• Experience with virtual meeting platforms such as Microsoft Teams and Zoom, including participant support and moderating group sessions.
• Excellent interpersonal communication and customer service skills.
• Ability to prioritize deadlines, follow through, and be flexible.
• Ability to handle confidential information with discretion.
• Ability to work independently with minimal supervision.
• Ability to collaborate with diverse individuals at all levels of the organization.
• Demonstrated organizational skills and attention to detail.

Responsibilities

• Coordinate schedules and logistics for workshops, events, meetings, and training programs, including management of multiple calendars.
• Manage multiple email inboxes and provide timely professional customer service to GMU faculty and staff across multiple departments, including referring complex issues to appropriate teammates as necessary.
• Administer learning activities within GMU's Learning Management System (LMS), including posting trainings, managing registrations, updating content, and running reports.
• Provide basic technical support by serving as a point of contact for the LMS.
• Assist with setup for in-person and virtual workshops/events/meetings and serve as moderator for virtual learning opportunities.
• Support the delivery of in-person and virtual learning, including logistics support, setup, troubleshooting, and moderating virtual learning events.
• Provide information on George Mason policies in concise, easy-to-understand language.
• Use Qualtrics to create, send, and synthesize learning evaluations and feedback; and
• Perform other duties as assigned.

Skills

Administrative support

Microsoft Office

Email management

Team collaboration

Customer service

Scheduling

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Zoom

Job description

George Mason University is seeking an Organizational Development & Learning Administrative Assistant to support workshops, events, and LMS activities. You will coordinate calendars, manage inquiries, and assist with content updates and evaluations.

The role emphasizes professional customer service, confidentiality, and the ability to work across departments in a hybrid environment. The position handles in-person and virtual trainings, uses Qualtrics for evaluations, and requires strong