HR Assistant (Organizational Development & Learning)

George Mason University; Chantilly (VA); Hybrid; USD 21,000 - 28,000; Part time

Job summary

George Mason University is seeking an Organizational Development & Learning Administrative Assistant to support workshops, events, and LMS activities. You will coordinate calendars, manage inquiries, and assist with content updates and evaluations.

The role emphasizes professional customer service, confidentiality, and the ability to work across departments in a hybrid environment. The position handles in-person and virtual trainings, uses Qualtrics for evaluations, and requires strong

Qualifications

• Experience providing administrative support in a professional office environment, including scheduling, coordination, and customer service.
• Proficiency with Microsoft Office, including Teams, Word, Excel, and PowerPoint.
• Experience with email management and email customer service.
• Experience with virtual meeting platforms such as Microsoft Teams and Zoom, including participant support and moderating group sessions.
• Excellent interpersonal communication and customer service skills.
• Ability to prioritize deadlines, follow through, and be flexible.
• Ability to handle confidential information with discretion.
• Ability to work independently with minimal supervision.
• Ability to collaborate with diverse individuals at all levels of the organization.
• Demonstrated organizational skills and attention to detail.

Responsibilities

• Coordinate schedules and logistics for workshops, events, meetings, and training programs, including management of multiple calendars.
• Manage multiple email inboxes and provide timely professional customer service to GMU faculty and staff across multiple departments, including referring complex issues to appropriate teammates as necessary.
• Administer learning activities within GMU's Learning Management System (LMS), including posting trainings, managing registrations, updating content, and running reports.
• Provide basic technical support by serving as a point of contact for the LMS.
• Assist with setup for in-person and virtual workshops/events/meetings and serve as moderator for virtual learning opportunities.
• Support the delivery of in-person and virtual learning, including logistics support, setup, troubleshooting, and moderating virtual learning events.
• Provide information on George Mason policies in concise, easy-to-understand language.
• Use Qualtrics to create, send, and synthesize learning evaluations and feedback; and
• Perform other duties as assigned.

Skills

Administrative support

Microsoft Office

Email management

Team collaboration

Customer service

Scheduling

Attention to detail

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Zoom

Job description

Department: Human Resources - Organizational Development& Learning

Classification: GMU Worker

Job Category: Part-Time / Hourly Wage

Job Type: Part-Time

Work Schedule: 20-25 hours/week; hours are flexible withinHR's business hours (8:30 am-5:00 pm, Monday-Friday).

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visasponsorship

Salary: $15-20/hour

Criminal Background Check: Yes

About the Position:

The Human Resources Organizational Development & Learning teamis looking for an organized and detail-oriented AdministrativeAssistant to support their team of learning and developmentprofessionals in the areas of customer service, logistics,scheduling support, and materials preparation.

Responsibilities:

• Coordinate schedules and logistics for workshops, events,meetings, and training programs, including management of multiplecalendars;
• Manage multiple email inboxes and provide timely professionalcustomer service to George Mason faculty and staff across multipledepartments, including referring complex issues to appropriateteammates as necessary;
• Administer learning activities within George Mason's LearningManagement System (LMS), including posting trainings, managingregistrations, updating content, and running reports;
• Provide basic technical support by serving as a point ofcontact for the Learning Management System;
• Assist with setup for in-person and virtualworkshops/events/meetings and serve as moderator for virtuallearning opportunities;
• Support the delivery of in-person and virtual learning,including logistics support, setup, troubleshooting, and moderatingvirtual learning events;
• Provide information on George Mason policies in concise,easy-to-understand language;
• Use Qualtrics to create, send, and synthesize learningevaluations and feedback; and
• Perform other duties as assigned.

Required Qualifications:

• Experience providing administrative support in a professionaloffice environment, including scheduling, coordination, andcustomer service;
• Proficiency with Microsoft Office, including Teams, Word,Excel, and PowerPoint;
• Demonstrated experience with email management and emailcustomer service;
• Experience with virtual meeting platforms such as MicrosoftTeams and Zoom, to include providing participant support andmoderating group sessions;
• Effective interpersonal communication and customer serviceskills, including tact and diplomacy;
• Ability to prioritize competing deadlines, follow through, andbe flexible to team needs;
• Ability to handle highly confidential and sensitive informationwith discretion and professionalism;
• Ability to work independently with minimal supervision;
• Ability to collaborate with diverse individuals with differingneeds at all levels of the organization; and
• Demonstrated organizational skills and attention todetail.

Preferred Qualifications:

• Experience in a Human Resources or Learning and Developmentsetting;
• Higher education or public workforce experience;
• Experience with Cornerstone or other Learning ManagementSystems;
• Experience working with design tools such as Canva, Piktochart,and Adobe; and
• Experience with Qualtrics or other survey design tools.

Instructions to Applicants:

For full consideration, applicants must apply for the HRAssistant (Organizational Development &Learning) at https://jobs.gmu.edu/ . Complete andsubmit the online application to include three professionalreferences with contact information, and provide a cover letter andresume for review.

Posting Open Date: September 21, 2026

For Full Consideration, Apply by: September 4, 2026

Open Until Filled?: Yes

Mason Ad Statement

George Mason University is a nationally ranked R1 researchuniversity committed to creating a more just, free, and prosperousworld. With 40,000 enrolled students, George Mason is the largestand most diverse public research university in Virginia, offeringdegree programs at the master's, doctoral, and professional level,along with certificates and credentials.

George Mason fosters an All Together Different environment forstudents, faculty, and staff, driven by our core beliefs. Webelieve in inclusivity over exclusivity; we believe in advancingour mission by being willing to take risks, not avoiding them; andwe believe our best work is possible when we apply our diversity oforigin, identity, circumstance, and thought.

Equity Statement

George Mason University is an equal opportunity/affirmative actionemployer, committed to promoting inclusion and equity in itscommunity. All qualified applicants will receive consideration foremployment without regard to race, color, religion, sex, sexualorientation, gender identity, national origin, age, disability orveteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available athttp://police.gmu.edu/annual-security-report/