Learning Experience Senior Specialist - NA Retail, Miami

Ralph Lauren; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Ralph Lauren Corporation seeks an Employee Learning Experience Senior Specialist NA PRO in Miami, FL to design and deliver elevated learning experiences for North America PRO retail teams. You will manage LMS tasks, develop content with Articulate, and partner with global teams to drive learning initiatives.

The role emphasizes stakeholder communication, project management, and a passion for inclusive learning.

Qualifications

• Prior Learning & Development experience preferred.
• Advanced PowerPoint and Excel skills.
• Excellent organizational skills and attention to detail.
• Effectively manage time in order to meet deadlines.
• Strong presentation skills or facilitation experience preferred.
• Ability to work on more than one project at a time.
• Creative ability and strong copyrighting skills to design and refine Learning collateral.
• Strong project management skills to balance multiple stakeholders.
• Ability to process information from more than one source accurately.
• Capable to communicate at all levels in a clear and concise manner.

Responsibilities

• To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population
• Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Acumen, and Job Skills.
• Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
• Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
• Generate and analyze Learning completion reporting and Learner feedback surveys
• Assist with communicating and championing global learning initiatives with client groups.
• Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs
• Become certified in targeted Learning programming to facilitate when needed
• Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
• Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting
• Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.
• Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives
• Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events

Skills

PowerPoint

Excel

Tools

Articulate

Job description

Ralph Lauren Corporation seeks an Employee Learning Experience Senior Specialist NA PRO in Miami, FL to design and deliver elevated learning experiences for North America PRO retail teams. You will manage LMS tasks, develop content with Articulate, and partner with global teams to drive learning initiatives.

The role emphasizes stakeholder communication, project management, and a passion for inclusive learning.