Employee Learning Experience, Senior Specialist NA PRO

brobstongroup.com - Jobboard; Nutley (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for a Learning Designer to provide learning design and delivery support for North America PRO retail teams. Your role includes managing learning administration in the LMS, creating training materials, and facilitating engaging instructor-led and virtual programs.

The ideal candidate will have experience in Learning & Development, proficiency in Articulate and Rise, and strong organizational and communication skills. This position is based in New Jersey, providing opportunities for collaborative talent development initiatives.

Qualifications

• Prior Learning & Development experience preferred; experience facilitating or presenting to retail audiences.
• Proficiency in PowerPoint and Excel; experience with Articulate and Rise.
• Strong organizational, project management, and time-management skills.
• Creative copywriting and basic design skills for learning collateral.
• Excellent communication skills and the ability to engage learners.

Responsibilities

• Design and deliver elevated learning experiences on product knowledge and job skills.
• Manage stakeholder communications and coordinate learning requests.
• Perform LMS administration tasks.
• Generate and analyze learning completion reports.
• Create and edit learning materials using Articulate and Rise.
• Deliver instructor-led training in-person and virtually.

Skills

Learning & Development experience

Proficiency in PowerPoint

Proficiency in Excel

Experience with Articulate

Experience with Rise

Organizational skills

Project management skills

Time-management skills

Communication skills

Creative copywriting

Graphic design skills

Job description

Summary

Provide specialized learning design and delivery support for North America PRO retail teams, driving implementation of learning projects and facilitating instructor‑led and virtual programs. Manage learning administration and reporting in the LMS, collaborate with global and regional stakeholders, and support adoption of talent development initiatives. Create and edit learning materials using Articulate and Rise and deliver engaging training to retail audiences.

Responsibilities

• Design and deliver elevated learning experiences on product knowledge, selling & service, leadership, business acumen, and job skills.
• Manage stakeholder communications and coordinate learning requests for NA PRO retail populations.
• Perform LMS administration tasks: upload, assign, track, and report training completion and learner feedback.
• Generate and analyze learning completion reports and learner surveys to inform improvements.
• Create, format, and edit learning materials with basic graphic design and copywriting using Articulate and Rise.
• Deliver instructor‑led training in‑person and virtually and troubleshoot learner issues.

Requirements

• Prior Learning & Development experience preferred; experience facilitating or presenting to retail audiences.
• Proficiency in PowerPoint and Excel; experience with Articulate and Rise.
• Strong organizational, project management, and time‑management skills to handle multiple stakeholders and deadlines.
• Creative copywriting and basic design skills for learning collateral.
• Excellent communication skills and the ability to engage learners in‑person and virtually.