Ralph Lauren Employee Learning Experience Senior Specialist NA PRO

Ralph Lauren; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading fashion company is seeking a Learning Experience professional in New York. This role involves developing and delivering impactful learning experiences, managing the Learning Management System, and collaborating with stakeholders to support global learning initiatives. Candidates should have prior experience in Learning & Development, strong project management skills, and be proficient in tools like Articulate. The position also requires excellent organizational and presentation skills, along with a professional attitude towards work.

Qualifications

• Prior Learning & Development experience preferred.
• Strong project management skills.
• Ability to manage multiple projects effectively.

Responsibilities

• Support Learning Experience requests focused on North America PRO Retail.
• Develop and deliver impactful learning experiences.
• Manage and report on Learning Management System tasks.

Skills

Learning & Development experience

Advanced PowerPoint skills

Advanced Excel skills

Organizational skills

Presentation skills

Project management skills

Creative ability

Strong copyrighting skills

Tools

Articulate

Rise

Job description

Position Overview

This role is based out of our Miami area. To provide specialized Learning design & delivery support to the North America PRO retail teams. This role will support implementation of learning projects through learning creation and facilitation, key stakeholder and client group communication, some Learning Management System administration and reporting, and project management for Learning goals. They will collaborate closely with the Global Employee Learning Experience team, People division, and leadership stakeholders for NA Retail client groups to support the deployment of NA learning Initiatives.

Essential Duties & Responsibilities

• To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population
• Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Accumen, and Job Skills.
• Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
• Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
• Generate and analyze Learning completion reporting and Learner feedback surveys
• Assist with communicating and championing global learning initiatives with client groups.
• Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs
• Become certified in targeted Learning programming to facilitate when needed
• Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
• Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting
• Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.
• Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives
• Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events

Experience, Skills & Knowledge

• Prior Learning & Development experience preferred.
• Advanced PowerPoint and Excel skills
• Excellent organizational skills and attention to detail
• Effectively manage time in order to meet deadlines
• Strong presentation skills or facilitation experience preferred
• Ability to work on more than one project at a time
• Creative ability and strong copyrighting skills to design and refine Learning collateral
• Strong project management skills to balance multiple stakeholders
• Ability to process information from more than one source accurately
• Professional attitude and approach to work
• Ability to competently operate Rise & Articulate
• Ability to work to tight deadlines
• Champions diversity and inclusion - in all forms and across all dimensions
• Capable to communicate at all levels in a clear and concise manner.