Employee Learning Experience Senior Specialist NA PRO

Ralph Lauren; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Ralph Lauren Corporation seeks an Employee Learning Experience Senior Specialist NA PRO in Miami, FL to design and deliver elevated learning experiences for North America PRO retail teams. You will manage LMS tasks, develop content with Articulate, and partner with global teams to drive learning initiatives.

The role emphasizes stakeholder communication, project management, and a passion for inclusive learning.

Qualifications

• Prior Learning & Development experience preferred.
• Advanced PowerPoint and Excel skills.
• Excellent organizational skills and attention to detail.
• Effectively manage time in order to meet deadlines.
• Strong presentation skills or facilitation experience preferred.
• Ability to work on more than one project at a time.
• Creative ability and strong copyrighting skills to design and refine Learning collateral.
• Strong project management skills to balance multiple stakeholders.
• Ability to process information from more than one source accurately.
• Capable to communicate at all levels in a clear and concise manner.

Responsibilities

• To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population
• Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Acumen, and Job Skills.
• Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
• Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
• Generate and analyze Learning completion reporting and Learner feedback surveys
• Assist with communicating and championing global learning initiatives with client groups.
• Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs
• Become certified in targeted Learning programming to facilitate when needed
• Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
• Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting
• Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.
• Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives
• Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events

Skills

PowerPoint

Excel

Tools

Articulate

Job description

Employee Learning Experience Senior Specialist NA PRO

W175939

State/Region: Florida

Department: Human Resources

Location: United States

City: Miami

COMPANY DESCRIPTION

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

POSITION OVERVIEW

This role is based out of our Miami area.

To provide specialized Learning design & delivery support to the North America PRO retail teams. This role will support implementation of learning projects through learning creation and facilitation, key stakeholder and client group communication, some Learning Management System administration and reporting, and project management for Learning goals. They will collaborate closely with the Global Employee Learning Experience team, People division, and leadership stakeholders for NA Retail client groups to support the deployment of NA learning Initiatives.

ESSENTIAL DUTIES & RESPONSIBILITIES

• To provide an efficient, courteous and professional approach to Learning Experience requests focused on the North America PRO Retail population
• Develop and deliver elevated and impactful learning experiences on an array of topics including Product Knowledge, Selling & Service, Leadership Development, Business Accumen, and Job Skills.
• Ensure that team and stakeholder communications are dealt with appropriately and in a timely fashion
• Support tasks in our Learning Management System, ensuring all training is uploaded, assigned, recorded, and reported on appropriately
• Generate and analyze Learning completion reporting and Learner feedback surveys
• Assist with communicating and championing global learning initiatives with client groups.
• Become fluent in our Learning creation software, Articulate, to design tools for NA-specific needs
• Become certified in targeted Learning programming to facilitate when needed
• Deliver instructor-led learning content in-person or virtually in a compelling and inspiring fashion
• Assist in the design, formatting, and editing of Learning materials including basic graphic design and copyrighting
• Manage Learner communication, tasks, and troubleshooting related to Learning Management System, eLearnings, and instructor-led trainings.
• Collaborate with stakeholders to support implementation and adoption of global talent development tools and initiatives
• Communicate effectively with the Employee Learning Experience team and other business units to support and enable efficient coordination of learning events

EXPERIENCE, SKILLS & KNOWLEDGE

• Prior Learning & Development experience preferred.
• Advanced PowerPoint and Excel skills
• Excellent organizational skills and attention to detail
• Effectively manage time in order to meet deadlines
• Strong presentation skills or facilitation experience preferred
• Ability to work on more than one project at a time
• Creative ability and strong copyrighting skills to design and refine Learning collateral
• Strong project management skills to balance multiple stakeholders
• Ability to process information from more than one source accurately
• Professional attitude and approach to work
• Ability to competently operate Rise & Articulate
• Ability to work to tight deadlines
• Champions diversity and inclusion – in all forms and across all dimensions
• Capable to communicate at all levels in a clear and concise manner.

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.