Learning Experience Leader — Emergency Response Training

TaskUs USA LLC; Detroit (MI); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off including vacation, sick

Job summary

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product training methodologies. You will create end-user, partner, and distributor curricula, deliver engaging sessions, and maintain training materials.

The role includes supporting Emergency Response training, setting standards, measuring progress, and adapting programs to changing needs. Travel up to 25% and a focus on clear communication, collaboration, and continuous improvement.

Qualifications

• Experience designing and delivering training programs.
• Ability to develop curricula for end-users, partners and distributors.
• Strong facilitation and presentation skills.

Responsibilities

• Set standards and expectations for training delivery.
• Create and deliver curriculum, exams and trainings for general courses.
• Deliver technical training covering basic skill requirements.
• Lead projects and motivate trainees.
• Continuously improve training programs and learning opportunities.
• Revise programs to adapt to changing work environments.
• Maintain training documents and materials as content expert.
• Develop induction programs.
• Monitor trainee progress and report to managers.
• Incorporate e-learning and new technologies where relevant.
• Ensure adherence to Code of Conduct.

Skills

Learning & development

Training design

Public speaking

Instructional design

Education

Bachelor's degree or higher in related field

High School Diploma or GED

Tools

Microsoft Office

Google Workspace

Job description

TaskUs USA LLC is seeking a Learning Experience Leader to design and expand training programs that align with product training methodologies. You will create end-user, partner, and distributor curricula, deliver engaging sessions, and maintain training materials.

The role includes supporting Emergency Response training, setting standards, measuring progress, and adapting programs to changing needs. Travel up to 25% and a focus on clear communication, collaboration, and continuous improvement.