Learning Experience Architect

Blue Cross Blue Shield of Michigan; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Blue Cross Blue Shield of Michigan is seeking an experienced Instructional Designer to craft learning experiences that solve business problems through a mix of eLearning, instructor-led training, and performance support. You will work with SMEs, stakeholders, and project teams to deliver high-quality content on schedule.

The role emphasizes adult learning theories, content authoring, and leveraging tools like Captivate, Storyline, and Camtasia to create effective training across multiple

Qualifications

• Experience designing computer-based training and storyboards.
• Proficient with Captivate, Storyline, Camtasia.
• Project management experience preferred.
• Ability to translate complex concepts into clear content.
• Experience with LMS and knowledge management systems is a plus.

Responsibilities

• Analyze stakeholder needs and design high-level learning solutions.
• Plan and develop support materials for projects.
• Report project statuses to management.
• Develop performance-based training and development systems.
• Create cross-trainings for employees to perform functions.
• Support department and corporate goals.
• Collaborate with SMEs to ensure content accuracy.
• Evaluate documentation and training systems for effectiveness.
• Maintain knowledge of relevant technology.

Skills

eLearning design

Adult learning concepts

Content authoring

Project management

Graphic design basics

LMS familiarity

KMS familiarity

Education

Bachelor's Degree in Instructional Technology or Training & Development

Tools

Captivate

Camtasia

Articulate Storyline

Illustrator

SharePoint

Job description

Blue Cross Blue Shield of Michigan is seeking an experienced Instructional Designer to craft learning experiences that solve business problems through a mix of eLearning, instructor-led training, and performance support. You will work with SMEs, stakeholders, and project teams to deliver high-quality content on schedule.

The role emphasizes adult learning theories, content authoring, and leveraging tools like Captivate, Storyline, and Camtasia to create effective training across multiple