Learning & Compliance Training Specialist

10 BCFS Health and Human Services; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

BCFS Health and Human Services is seeking a Training Specialist to coordinate, develop, deliver, and evaluate training across programs and sites in Texas and beyond. The role converts contracts, grants, and regulatory requirements into practical training for staff, ensuring workforce readiness and audit-ready records.

You will collaborate with Program Directors, Compliance, and QA to plan trainings, maintain curricula, and track completion.

Qualifications

• Bachelor’s degree in education, human services, organizational development, human resources, social or behavioral sciences, or related field.
• Three (3) years of training, staff development, or related program operations; experience delivering adult learning and tracking compliance requirements preferred.
• Experience with learning management systems, instructional design, and government-funded health and human services programs preferred.

Responsibilities

• Coordinate and deliver required pre-service and position-specific training.
• Develop and provide ongoing, annual, refresher, and specialized training.
• Collaborate with Program Directors, Compliance, and Quality Assurance to identify training requirements.
• Maintain a current training matrix for assigned programs and update with changes.
• Design, update, and deliver standardized curricula, presentations, and assessments for in-person, virtual, and online formats.
• Develop and communicate training calendars for multiple locations.
• Assign and track required learning through the agency LMS or approved training database.
• Monitor overdue training and coordinate timely remediation; aim for at least 95% on-time completion.
• Provide monthly training compliance reports and quarterly summaries to leadership.
• Evaluate training effectiveness and revise training as needed.
• Coordinate training for new program launches, contract changes, and urgent needs.
• Assist with grant monitoring, licensing reviews, audits, and corrective action follow-up by supplying training documentation.
• Maintain confidentiality of personnel and participant information and comply with policies.
• Pass pre-employment drug screen and ongoing screenings; maintain valid driver’s license.

Skills

Adult learning principles

Instructional design

Organizational skills

Written communication

Presentation skills

Interpersonal skills

Microsoft Office

Learning management systems

Electronic training records

Multitasking

Education

Bachelor’s degree in education or related field

Tools

Learning Management System (LMS)

Job description

BCFS Health and Human Services is seeking a Training Specialist to coordinate, develop, deliver, and evaluate training across programs and sites in Texas and beyond. The role converts contracts, grants, and regulatory requirements into practical training for staff, ensuring workforce readiness and audit-ready records.

You will collaborate with Program Directors, Compliance, and QA to plan trainings, maintain curricula, and track completion.