Learning Commons Specialist II: Student Support & Tech

Tarrant County College; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Tarrant County College's Learning Commons at the Northwest Campus seeks a Specialist II to provide frontline customer service to students, employees, and the public. The role supports multiple areas including clerical duties, learning labs, library services, and academic guidance under campus leadership.

Responsibilities span front desk operations, resource guidance, and coordination of schedules, with occasional IT troubleshooting and maker-space equipment support to ensure effective learning

Qualifications

• Associates degree or 60 college hours and one year of related experience or equivalent education/experience

Responsibilities

• Acts as a front-line resource for students, staff, and community; manages front desk operations and calendar management.
• Provides tutoring support and learning assistance across library, lab, and learning commons functions.
• Assists with updating library materials, maker space equipment, and technology concerns; helps patrons with printers, copiers, and scanners.

Skills

Customer service

Active listening

Critical thinking

Communication

Learning strategies

Education

Associates degree or 60 college hours

Job description

Tarrant County College's Learning Commons at the Northwest Campus seeks a Specialist II to provide frontline customer service to students, employees, and the public. The role supports multiple areas including clerical duties, learning labs, library services, and academic guidance under campus leadership.

Responsibilities span front desk operations, resource guidance, and coordination of schedules, with occasional IT troubleshooting and maker-space equipment support to ensure effective learning