Learning Architect: Technical Training & Facilitation

Lutheran Senior Services; St. Louis (MO); On-site; USD 62,000 - 100,000; Full time

Benefits offered by this job

PTO and PTO sell-back

Employer retirement match

Education financial assistance

Employee Assistance Program (EAP)

Wellness programs

Commuter support

Job summary

EverTrue is seeking a Technical Learning Designer & Facilitator to design, develop, and deliver scalable learning solutions that support onboarding, system adoption, leadership development, and organizational effectiveness.

This role blends instructional design expertise with engaging facilitation, partnering with the Director of Organizational Development to translate complex Workday, UKG, Relias, and processes into learner‑centered experiences that drive adoption and performance.

Qualifications

• Bachelor’s degree in Instructional Design, Organizational Development, Education, Human Resources, or related field required
• Master’s degree preferred
• 4+ years of experience in instructional design, technical training, organizational development, or learning facilitation
• Experience designing and delivering training in complex, multi-site organizations preferred

Responsibilities

• Designs, develops, and maintains engaging learning experiences across modalities including instructor-led training, virtual sessions, microlearning, job aids, and on-demand resources
• Translates technical, system, and process-based content (e.g., Workday, UKG, Relias, operational workflows) into learner-centered experiences that support performance and adoption
• Applies adult learning principles, instructional design best practices, and evaluation methods to ensure learning effectiveness and retention while partnering with subject matter experts to assess learning needs and ensure content accuracy, relevance, and consistency
• Facilitates engaging in-person and virtual training sessions for employees, leaders, and managers across EverTrue
• Leads onboarding, system training, and organizational development workshops aligned with EverTrue’s learning strategy
• Adapts facilitation approach to diverse audiences, learning styles, and operational contexts while maintaining consistency of message and experience
• Supports the creation and ongoing development of EverTrue’s learning plans, onboarding paths, and role-based learning plans
• Evaluates learning effectiveness through feedback, participation data, and outcome measures; recommends improvements as needed
• Ensures learning content aligns with EverTrue’s job architecture, competencies, and career progression framework
• Collaborates with HR, IT, Operations, Finance, and community leaders to support organizational initiatives and system rollouts
• Serves as a technical learning resource and consultant for departments seeking scalable and sustainable training solutions
• Supports a culture of continuous learning, innovation, and professional development across EverTrue

Skills

Instructional design

Facilitation

Adult learning theory

Content translation

Communication

LMS proficiency

Education

Bachelor’s degree in Instructional Design or related field

Master’s degree preferred

Tools

PowerPoint

Excel

Word

Job description

EverTrue is seeking a Technical Learning Designer & Facilitator to design, develop, and deliver scalable learning solutions that support onboarding, system adoption, leadership development, and organizational effectiveness.

This role blends instructional design expertise with engaging facilitation, partnering with the Director of Organizational Development to translate complex Workday, UKG, Relias, and processes into learner‑centered experiences that drive adoption and performance.