Lean Reconditioning Operations Manager

Carvana; Concord (NH); On-site; USD 80,000 - 110,000; Full time

Job summary

Carvana is seeking a Reconditioning Manager to supervise an Inspection Center operations team, directing up to 70 front line associates in a lean manufacturing setting. You will mentor leaders, drive continuous improvement, and ensure quality, production and cost objectives are met.

The role emphasizes adherence to standards, safety, and staff development, with a focus on delivering high-quality vehicles through Carvana’s rigorous processes.

Qualifications

• 5 years of management experience in automotive or lean manufacturing.
• Knowledge of lean manufacturing principles.
• Experience leading and developing associates.
• Proven ability to obtain project deliverables and company metrics.
• Ability to read, write, speak and understand English.
• Must be at least 18 years of age.
• Valid unrestricted driver’s license with a clean driving record in the last 3 years.
• Ability to maintain high volume and high-quality content in a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.
• Ability to work with and through teams to achieve results.
• Strong analysis and decision making ability.
• Proficient computer skills.
• Ability to work overtime and on weekends.
• Ability to walk up to three miles each day.

Responsibilities

• Oversee day-to-day operations within the Inspection Center.
• Provide mentoring and accountability to direct reports and succession planning through coaching and training.
• Participate in development and execution of strategic plans aligned with company goals.
• Ensure adherence to operating standards, policies, procedures, and performance standards.
• Create a work environment that fosters communication, team cohesion and Carvana values.
• Maintain supervisory staff by recruiting, selecting, orienting, and training employees.
• Ensure progression path training and certification processes are consistently executed.
• Train and mentor leads and associates with competency-based feedback.
• Ensure production capacity levels for each line and assist with planning.
• Ensure compliance with health, safety and loss prevention guidelines.
• Provide vision to the reconditioning team in meeting performance metrics.
• Reinforce engagement regarding quality, production and cost objectives.
• Participate in and lead problem solving and continuous improvement efforts.

Skills

Lean manufacturing

People management

Operations planning

Coaching

Safety compliance

Tools

MS Office

Job description

Carvana is seeking a Reconditioning Manager to supervise an Inspection Center operations team, directing up to 70 front line associates in a lean manufacturing setting. You will mentor leaders, drive continuous improvement, and ensure quality, production and cost objectives are met.

The role emphasizes adherence to standards, safety, and staff development, with a focus on delivering high-quality vehicles through Carvana’s rigorous processes.