Leader In Training (Part-Time)

The Buckle, Inc.; Clinton Township (SD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health benefits including medical, dental and vision

401(k) with company match

Teammate discount of 40% off

Paid vacation and sick time

Job summary

The Buckle, Inc. is looking for a Leader in Training (LIT) and Floor Leader to deliver exceptional customer service and assist with sales generation. This role includes fulfillment of operational tasks and collaboration with store leadership to create an enjoyable shopping experience.

The ideal candidate possesses a high school diploma or GED and has experience in retail or customer service. Comprehensive benefits are offered including health insurance and a generous teammate discount.

Qualifications

• High school diploma or GED; or retail experience.
• Experience in customer service and sales preferred.
• Ability to lift and maneuver up to 50 lbs.

Responsibilities

• Provide exceptional guest service and sales support.
• Assist in recruiting and developing new teammates.
• Manage visual merchandise and sales floor standards.
• Follow operational guidelines and maintain store appearance.

Skills

Customer service

Sales generation

Team leadership

Merchandising

Communication

Education

High school diploma or GED

Job description

Summary

The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” It involves a variety of sales, merchandising and operational tasks assigned by store management (cashiering, merchandise display and pulls, register procedures, routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new teammates and provide leadership.

Compensation and Benefits

• Pay range: $00-$00/hr. This is an estimated range; final offers based on skill set, experience, location, qualifications and other factors.
• Full‑time teammates receive base rate plus commission on sales. The range shown is the estimated base rate plus commission.
• Health benefits: Medical coverage (two comprehensive plans), Dental and vision insurance, virtual care, mental health resources via EAP.
• Wealth benefits: 401(k) with company match, HSA and FSA, performance bonuses.
• Teammate discount: 40% off Buckle products, 25% off gift cards.
• Peace of mind benefits: Life and AD&D insurance, supplemental disability plans.
• Leave benefits: Vacation, sick time, floating holidays, bereavement leave; paid and unpaid leave per state laws.
• Part‑time teammates receive same medical plan choices, discount, 401(k) match, mental health resources, paid leave per applicable statutes.

Essential Duties and Responsibilities

• Sales Generation and Guest Service
  • Greet guests with friendly, engaging attitude, provide legendary service.
  • Answer questions, recommend, and help locate merchandising.
  • Anticipate and fulfill Guest needs, suggest additional items.
  • Demonstrate product using product knowledge and sales education.
  • Maintain current knowledge of sales and promotions, payment/exchange policies, security practices.
  • Achieve personal sales‑per‑hour, average sales and total net sales goals set by management.
  • Provide service across front 5, sales floor, fitting rooms, register area.
  • Handle exchange and return procedures.
  • Use the Sales Presentation Guide daily.
  • Meet or exceed performance standards for business builders and guest loyalty.
  • Expand Guest selection through inventory manager and tools.
  • Build client‑based relationships, lead by example with showmanship, customer service and attentiveness.
  • Recognize and communicate Guest Levels with the team.
  • Ask business‑driven and showmanship questions to leaders and teammates.
  • Be coachable; allow leadership to educate on sales presentation.
  • Consistently perform leadership actions and maintain high standards.
• Teammate Recruiting, Training and Development
  • Recognize recruiting opportunities using Jobs & Careers cards, email referrals, and teammate recommend.
  • Develop skills and coach new teammates to meet Buckle’s accountability, shift orientation, loss prevention, and sales presentation standards.
  • Maintain positive floor culture and demonstrate dress code.
  • Participate in daily setup, training, and performance tracking.
  • Motivate teammates to finish daily tasks.
  • Demonstrate denim showmanship and fit cards.
  • Balance all department actions and complete mid‑week check‑ins.
  • Lead during segment: awareness of guests, involvement, vocal updates, collecting guest names, collaborating across colleagues.
• Visual Merchandise Management
  • Own product zone: knowledge, placement, passion, preference.
  • Follow weekly checklist and product lifecycle.
  • Recognize zones and assign tasks to teammates.
  • Enforce visual standards, library, weekly visual checklist.
  • Implement new tools, videos, and zone ownership questions.
  • Communicate merchandising opportunities and solutions.
  • Provide store tours.
  • Ensure proper sizing and freight display.
• Operations
  • Work flexible schedule—including holidays, weekends as required.
  • Use planner and complete opening/closing checklists.
  • Watch for security risks and follow loss‑prevention guidelines.
  • Execute all POS procedures accurate.
  • Handle corporate calls.
  • Follow return and exchange guidelines.
  • Maintain positive attitude in challenging situations.
  • Apply payment, exchange, and loss‑prevention policies.
  • Use website tools and give feedback on non‑sales roles.
  • Cover shifts and communicate any concerns to managers and HR.
  • Keep store clean, organized, and in line with Buckle’s mission.
  • Follow Buckle’s Code of Ethics and all policies.
• Supervisory and Leadership
  • Comfortable giving and receiving feedback.
  • Support leadership, promote personal and store growth.
  • Maintain professional, mature relationship with teammates.
  • Execute mission statement with customer service and positive team spirit.
  • Perform special projects or other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and Experience

High school diploma or GED; or one to three months related retail experience and/or training; or equivalent combination.

Physical Demands

Requires standing, walking, using hands, reaching, climbing, stooping, kneeling, crouching, balanced jumping. Occasionally sitting. Must lift and maneuver 50 lbs. Vision requirements: close, distance, color, peripheral, depth perception, focus adjustment.

Work Environment

Retail store setting; moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified teammates from available workforce in our communities. Equal employment opportunity is fundamental, based on personal capabilities and qualifications without discrimination or retaliation based on protected characteristics as defined by local, state, or federal laws.