Leader In Training (full-time)

The Buckle, Inc.; Gurnee (IL); On-site; USD 42,705,600 - 49,593,600; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Teammate discounts

Paid time off

Sick leave

Floating holidays

Bereavement leave

Job summary

The Buckle, Inc. is seeking a Leader in Training (LIT) and Floor Leader to perform a mix of sales, merchandising, and operational duties. You will collaborate with the Store Manager and Leadership Team to drive sales, recruit teammates, and provide leadership.

Responsibilities include greeting guests, maintaining product knowledge, managing visuals, and supporting store operations while upholding Buckle standards and policies.

Qualifications

• Customer service experience in retail preferred.
• Ability to lead and motivate teammates.
• Willingness to learn and apply sales techniques.

Responsibilities

• Greet guests and provide friendly, engaging service.
• Answer questions about store and merchandise.
• Lead by example in sales presentations and visuals.
• Assist with recruiting and training new teammates.
• Maintain store standards for cleanliness, displays, and operations.

Skills

Customer service

Leadership

Sales

Team training

Education

High school diploma or GED

Tools

POS system

Job description

Summary

Leader in Training (LIT) and Floor Leader performs a variety of sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display, register procedures, and routine cleaning. They work with the Store Manager and Leadership Team to develop sales, recruit new teammates, and provide leadership.

Compensation and Benefits

• Pay range: $15–$17/hr (base rate plus commission for sales positions)
• Full‑time benefits:
  • Health: Medical, dental, vision, virtual care, and preventive coverage
  • Wellness: 401(k) with company match, HSA/FSA options, performance bonuses, teammate discounts (40% products, 25% gift cards)
  • Peace of Mind: Paid time off, sick leave, floating holidays, bereavement leave, volunteer days, basic life & AD&D insurance, supplemental plans
• Part‑time benefits:
  • Medical plan access, 401(k) match, mental health resources, paid leave where required by law, teammate discounts

Essential Duties and Responsibilities

Sales Generation and Guest Service

• Greet guests with a friendly, engaging attitude and provide legendary service
• Answer questions about store and merchandise
• Recommend, select, and help locate merchandise based on guest needs
• Anticipate guest needs and suggest additional items
• Demonstrate product knowledge and share it with teammates
• Maintain knowledge of current sales, promotions, policies, and security practices
• Meet personal sales‑per‑hour, average sales, and net sales goals set by Store Management
• Provide service across front 5, sales floor, fitting rooms, and register area
• Use the Sales Presentation Guide (SPG) daily to meet goals
• Achieve standards in business builders and guest loyalty programs
• Build and maintain good guest relationships, create a client‑based business
• Lead by example with high showmanship and customer service standards
• Coachable and open to manager training

Teammate Recruiting, Training and Development

• Identify recruiting opportunities using job tools and employee referrals
• Train new teammates to meet accountability, shift orientation, Loss Prevention, and sales presentation standards
• Maintain a positive floor culture and personal dress code compliance
• Participate in daily setup, training, and Performance Tracker reviews
• Motivate teammates to complete daily tasks
• Influence denim showmanship and fit card results
• Lead segment activities and support colleague development

Visual Merchandise Management

• Own product zones, applying knowledge, placement, and preferences
• Follow weekly checklists and product life cycle
• Ensure visual standards and weekly visual checklist compliance
• Identify merchandising opportunities and communicate recommendations to Store Manager
• Provide store tours and maintain appropriate freight display

Operations

• Work a flexible schedule, including holidays as needed
• Complete opening and closing checklists
• Recognize security risks and follow Loss Prevention guidelines
• Execute POS procedures and handle corporate calls
• Handle returns and exchanges per Buckle guidelines
• Maintain positive attitude with guests and teammates
• Provide feedback to Management on merchandise concerns and policy violations
• Keep the store clean, organized, and shoppable

Supervisory and Leadership

• Provide and receive feedback from peers and management
• Support leadership and promote personal and store growth
• Demonstrate professional, mature, stable relationships with teammates
• Fulfill mission by delivering high customer service and positive team spirit
• Complete special projects and other duties as assigned

Supervisory Responsibilities

This role does not have supervisory responsibilities.

Education and Experience

High school diploma or GED; or 1–3 months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

Requires standing, walking, using hands, reaching, climbing, stooping, lifting up to 50 lbs. Specific vision abilities as described.

Work Environment

Retail store setting with moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified teammates from the available workforce. Employment is based on personal capabilities and qualifications without discrimination. We operate under a fundamental principle of equal opportunity and comply with all applicable laws.