Leader In Training (full-time)

The Buckle, Inc.; Lone Tree (CO); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Teammate discount

Job summary

The Buckle, Inc. is seeking a Leader in Training (LIT) and Floor Leader in Lone Tree, Colorado. This role involves sales and merchandising tasks, leading the team, and ensuring an exceptional shopping experience for guests.

The ideal candidate will have a strong background in customer service and sales, along with the ability to meet high performance standards. The position offers competitive pay, including base plus commission, and various benefits for both full-time and part-time teammates.

Qualifications

• High school diploma or GED required.
• 1-3 months related retail experience preferred.
• Ability to lift and maneuver 50 lbs.

Responsibilities

• Greet guests with a friendly attitude and provide legendary service.
• Maintain knowledge of current sales and promotions.
• Lead by example with high levels of showmanship.

Skills

Customer service

Sales

Leadership

Merchandising

Education

High school diploma or GED

Job description

Summary

The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new teammates and provide leadership.

Compensation & Benefits

Pay range: $16‑$21/hr. The estimated range is the budgeted amount; final offers are based on skill set, experience, location, qualifications and other job‑related factors. For sales positions, Buckle pays a base rate plus commission on sales; the range listed is the estimated base rate plus commission.

Full‑time teammate benefits:

• Health – medical coverage (two plans with 100% preventive coverage and virtual care), dental and vision insurance, 24/7 virtual care, mental health resources via the Employee Assistance Program.
• Wealth – 401(k) with company match (traditional and Roth), Health Savings Account (HSA) and Flexible Spending Account (FSA), discretionary matching contributions, performance bonuses.
• Teammate Discount – 40% off Buckle products and 25% off Buckle gift cards.
• Peace of Mind – time off (vacation, sick leave, floating holiday, bereavement leave, paid volunteer day), income protection (life and AD&D, optional supplemental disability), leave of absence support, supplemental insurance options, additional benefits such as legal services, identity theft protection, and pet insurance.

Part‑time teammate benefits:

• 40% off Buckle products and 25% off Buckle gift cards.
• Medical plan access – two comprehensive plans with 100% preventive coverage and virtual care.
• 401(k) with company match (traditional and Roth), optional matching for qualified teammates.
• Mental health resources through EAP.
• Paid leave in applicable states (accrued per hours worked).

Essential Duties And Responsibilities

This description intends to describe the general nature and level of work performed by teammates assigned to this job. Reasonable accommodations may be made.

Sales Generation and Guest Service

• Greet guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Anticipate and fulfill guests’ needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product knowledge and sales education, consistently sharing that knowledge with teammates.
• Maintain knowledge of current sales and promotions, payment and exchange policies, and security practices.
• Maintain personal sales consistently and pursue opportunities to impact teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales, and total net sales goals set by store management.
• Provide legendary service throughout the store in designated areas.
• Be knowledgeable of all exchange and return procedures for guests and use these opportunities to demonstrate showmanship.
• Fill out and use the SPG daily to accomplish goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty programs.
• Investigate and navigate ways to expand guest selection through inventory manager, advanced product search, iPad apps, etc.
• Maintain and build good guest relationships to develop a client‑based business.
• Lead by example with high levels of showmanship, excellent customer service, and attentiveness.
• Recognize and communicate guest levels with the team.
• Ask business‑driven and showmanship questions to manager, team leaders and teammates.
• Coachable – allow manager to educate them in their sales presentation.
• Consistently perform leadership actions and maintain high standards, whether the manager is present.

Teammate Recruiting, Training and Development

• Recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and teammate recommend.
• Develop skills and lead, direct, motivate, and educate new teammates to meet Buckle’s accountability, shift orientation, loss prevention and sales presentation standards.
• Maintain a positive attitude and create a positive floor culture.
• Model personal dress code and coach teammates on the latest fashion.
• Participate effectively in daily setup, training, impacting and reviewing while using the Performance Tracker.
• Motivate teammates to initiate and complete daily tasks.
• Demonstrate passion to show, coach and influence results of denim showmanship and denim fit cards through teammates and guests.
• Create and develop results in your department and balance all DM actions within your segment while completing the mid‑week check‑in.
• Demonstrate leadership actions during segments:
  • Awareness of guests in the store and ensure they are being helped.
  • Demonstrate how to involve guests with product.
  • Be vocal and continuously update fellow leaders and teammates.
  • Responsible for getting guest names.
  • Understand and work both sides of the store to benefit teammates and guests.

Visual Merchandise Management

• Own and influence product through zone ownership: product knowledge, placement, passion, preference; weekly checklist; life cycle; track results.
• Assign zones and projects to teammates daily with specific learning goals.
• Confirm teammates follow visual standards and weekly checklists with sense of urgency and accountability.
• Execute and demonstrate new tools and videos that apply to zone ownership and initiate questions.
• Recognize merchandising opportunities from freight to floor and communicate recommendations.
• Give informational and influential store tours.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.

Operations

• Work a flexible schedule, including mornings, evenings, weekends, and holiday days as needed.
• Use the planner, complete opening and closing checklists.
• Watch for security risks and handle theft situations.
• Follow all loss prevention guidelines, including bag and purse checks.
• Execute and teach all POS procedures.
• Handle calls from corporate office appropriately.
• Know Buckle guidelines for returns and exchanges.
• Maintain positive attitude with guests or teammates in challenging situations.
• Execute policies for payments, exchanges, and loss prevention.
• Navigate and use all tools on the home page.
• Give guidance and feedback to non‑sales positions.
• Cover scheduled shifts and cover when needed.
• Provide feedback to store manager and leadership about merchandise handling.
• Communicate policy violations and concerns confidentially to relevant managers or HR.
• Maintain a clean, organized, and shoppable store.
• Apply Buckle’s code of ethics and policies.

Supervisory and Leadership

• Give and receive feedback from peers and management.
• Support leadership.
• Promote personal and store growth.
• Maintain professional, mature and stable relationship with all teammates.
• Perform duties with high customer service to fulfill mission statement.
• Take on special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education And Experience

High school diploma or GED; or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

Requires standing, walking, handling, reaching, climbing, stooping, kneeling, crouching, crawling, talking, hearing. Occasionally sitting. Must lift and maneuver 50 lbs. Vision requirements: close, distance, color, peripheral, depth, focus.

Work Environment

Retail store setting, moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified teammates from the communities we serve. Equal employment opportunity is a fundamental principle at Buckle; employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, national origin or ancestry, physical or mental disability, genetic information, or any other protected characteristic as established by applicable law.

• Please contact [e-mail] if you have questions or concerns about Buckle’s pay and benefits transparency.