Leader In Training (full-time)

The Buckle, Inc.; BLOOMINGTON (MN); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Teammate discount

Virtual care

Paid time off

Job summary

The Buckle, Inc. is seeking a Leader in Training (LIT) and Floor Leader to create the most enjoyable shopping experience for our Guests.

They perform sales, merchandising, and operational tasks including cashiering, display pulls, register procedures, and routine cleaning, working with the Store Manager and Leadership Team to drive sales and on‑floor leadership. They collaborate with leadership to recruit teammates, develop talent, and enhance the guest experience, with a flexible schedule that

Qualifications

• High school diploma or GED, or equivalent.
• 1–3 months of related retail experience or training.
• Ability to stand, bend and lift up to 50 lbs.

Responsibilities

• Greet Guests and provide legendary service.
• Assist in merchandising, register procedures, and store operations.
• Recruit, train, and develop teammates; lead on the sales floor.
• Maintain visual standards and zone ownership.

Skills

Guest service

Sales

Leadership

Team coordination

Education

High school diploma or GED

Tools

POS system knowledge

Job description

Summary

The Leader in Training (LIT) and Floor Leader is responsible for creating the most enjoyable shopping experience possible for our Guests. They perform a variety of sales, merchandising, and operational tasks assigned by store management such as cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities. The role works directly with the Store Manager and Leadership Team to develop sales, recruit new teammates, and provide on‑floor leadership.

Compensation & Benefits

Pay range: $16-$19/hr. The range is the budgeted amount and final offers are based on skill set, experience, location, qualifications and other factors.

For sales positions Buckle pays a base rate plus commission on sales. The listed range is the estimated base rate plus commission.

Full‑Time Teammate Benefits

• Health
• Health options to control care and make informed decisions for you and your family.
• Medical Coverage – two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.
• Dental and Vision – preventive and routine care.
• Virtual Care – 24/7 access to general, behavioral, and dermatology consultations.
• Mental Health Resources – free confidential counseling, wellness coaching, and self‑care tools via EAP.
• Wealth
• 401(k) with Company Match and discretionary matching contributions for qualified teammates.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) – pre‑tax options. Buckle contributes to HSA if enrolled in a high‑deductible plan.
• Performance Bonuses – eligible teammates may earn incentive‑based bonuses.
• Teammate Discount – 40% off Buckle products and 25% off gift cards.
• Peace of Mind
• Time Off – vacation based on role and years of service; sick time; floating holiday; bereavement leave; paid volunteer day for salaried teammates.
• Income Protection – company‑paid basic life and AD&D; optional supplemental life and disability plans.
• Leave of Absence Support – paid and unpaid leave for qualifying situations; medical leave pay can be used for parental leave.
• Supplemental Insurance Options – accident, critical illness, hospital indemnity coverage.
• Additional Benefits – legal services, identity theft protection, pet insurance (eligible teammates).

Part‑Time Teammate Benefits

• Teammate Discount – 40% off Buckle products and 25% off gift cards.
• Medical Plan Access – two comprehensive medical plans with 100% preventive care and virtual care.
• 401(k) with Company Match – same as full‑time benefits.
• Mental Health Resources – free counseling and coaching via EAP.
• Paid Leave in Applicable States – accrues where required by law.

Essential Duties And Responsibilities

This description outlines the general nature and level of work performed for this position. Reasonable accommodations may be made.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer store and merchandise questions.
• Recommend, select, and help locate merchandise based on Guest needs.
• Anticipate and fulfill Guest needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate products using product knowledge and sales education; share knowledge with team.
• Maintain knowledge of current sales, promotions, payment and exchange policies, and security practices.
• Maintain personal sales; seek opportunities to impact teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve sales‑per‑hour, average sales and total net sales goals set by store management.
• Provide legendary service in front 5, sales floor, fitting rooms, and register area.
• Be knowledgeable of exchange and return procedures and use them as a show‑manship opportunity.
• Fill out and use the SPG daily to accomplish goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty activities.
• Investigate and expand Guest selection through inventory manager and advanced product search.
• Build and maintain good Guest relationships.
• Lead by example with high show‑manship, customer service and attentiveness.
• Recognize and communicate Guest Levels with the team.
• Ask business‑driven and show‑manship questions to manager, team leaders, and teammates.
• Be coachable – allow manager to educate regarding sales presentation.
• Consistently perform leadership actions and maintain high standards when manager is present or absent.

Teammate Recruiting, Training and Development

• Identify recruiting opportunities via Jobs & Careers cards, email referrals, and Teammate Recommend.
• Assist in leading, directing, motivating, and educating new teammates to meet accountability, shift orientation, loss prevention and sales presentation standards.
• Maintain a positive attitude to create a positive floor culture.
• Demonstrate personal dress code and coach teammates in fashion.
• Participate in daily setup, training, impact, and review utilizing the Performance Tracker.
• Motivate teammates to initiate and complete daily tasks.
• Demonstrate leadership during segment reviews: awareness of Guests, engagement, vocal updates, Guest name collection, and collaborative sales approach.

Visual Merchandise Management

• Own and influence product through zone ownership: product knowledge, placement, weekly checklist, life cycle, and tracking results.
• Assign zones and projects to teammates with learning goals.
• Ensure teammates follow visual standards, library, and weekly visual checklist.
• Execute and demonstrate new tools and videos related to zone ownership.
• Recognize merchandising opportunities and communicate recommendations.
• Guide teammates through store tours.
• Maintain consistently sized sales floor and display new freight appropriately.

Operations

• Work a flexible schedule, including evenings, weekends, and holidays as needed.
• Use planners to complete opening and closing checklists.
• Identify and manage security risks and thefts.
• Follow loss prevention guidelines and bag/purse checks.
• Execute POS procedures and handle corporate calls.
• Know Buckle guidelines for returns and exchanges.
• Maintain a positive attitude with Guests or teammates.
• Execute all payment, exchange, and loss prevention policies.
• Use tools on the home page and provide guidance to all partners.
• Cover scheduled shifts and manage shift needs.
• Provide feedback on merchandise handling concerns.
• Report policy violations and concerns confidentially to management and HR.
• Maintain a clean, organized store.
• Apply Buckle’s Code of Ethics and policies.

Supervisory and Leadership

• Provide and receive feedback from peers and management.
• Support leadership initiatives.
• Promote personal and store growth.
• Maintain professional, mature relationships with teammates.
• Fulfill the mission statement with high customer service and positive team spirit.
• Complete special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education and/or Experience

High school diploma or GED, or 1–3 months of related retail experience/training, or an equivalent combination of education and experience.

Physical Demands

Regularly stand, walk, use hands, reach, climb, balance, sit, lift and maneuver up to 50lbs. Vision requirements include close, distance, color, peripheral, depth perception and focus adjustment.

Work Environment

Typical retail store setting with moderate noise levels.

Equal Employment Opportunity

Buckle is committed to hiring the most qualified teammates without discrimination. Employment is based on capabilities and qualifications. For state‑specific information, refer to the State Law Supplements in the Teammate Center.

• Please contact [e-mail] for pay and benefits transparency questions or concerns.