Floor Leader (full-time)

The Buckle, Inc.; Roseville (MN); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Health insurance

401(k) with Company Match

Teammate Discount

Job summary

The Buckle, Inc. in Roseville, Minnesota is looking for a Leader in Training who will support sales and ensure a legendary shopping experience for guests. Responsibilities include leading by example in sales, greeting customers, and assisting with training new team members.

The position offers competitive pay and a range of benefits, including health insurance, retirement plans, and performance bonuses. If you have a passion for fashion and customer service, this could be the perfect role for you.

Qualifications

• High school diploma or GED; or one to three months related retail experience.
• Experience in sales and customer service is preferred.

Responsibilities

• Fulfill the mission statement to create enjoyable shopping experiences.
• Lead by example with high show‑manship and excellent customer service.
• Greet guests with an engaging attitude and provide legendary service.
• Participate in training and developing new teammates.

Skills

Sales Generation

Guest Service

Leadership

Education

High school diploma or GED

Job description

Summary

The Leader in Training (LIT) and Floor Leader's primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The role performs a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). The LIT and Floor Leader works directly with the Store Manager and Leadership Team to develop sales, recruit new teammates and provide leadership.

Compensation

Pay range: $16–$18/hr. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for teammates in this position.

Full‑Time Team‑Mate Benefits

Health Your physical well‑being matters. We provide health options that empower you to take control of your care and make informed decisions.

Medical Coverage Choose between two comprehensive plans. Preventive care is covered at 100%, and all plans include access to virtual care.

Dental and Vision Insurance Preventive and routine dental and vision care to support your everyday health.

Virtual Care 24/7 access to general, behavioral, and dermatology consultations.

Mental Health Resources Through our Employee Assistance Program (EAP), teammates have access to free confidential counseling, wellness coaching, and self‑care tools.

Wealth Commitment to helping build financial security, recognize contributions, and invest in the future.

401(k) with Company Match Start planning for the future with traditional and Roth options. Teammates may contribute after meeting eligibility requirements. Buckle provides discretionary matching contributions to qualifying teammates.

Health Savings Account (HSA) and Flexible Spending Accounts (FSA) Pre‑tax options for qualified medical and dependent care expenses. Buckle contributes to your HSA if enrolled in the high‑deductible medical plan.

Performance Bonuses Eligible teammates may earn incentive‑based bonuses in recognition of performance.

Teammate Discount 40% off Buckle products and 25% off Buckle gift cards.

Peace of Mind Recognize the importance of stability, security, and time to recharge.

Time Off Vacation time is earned on a progressive schedule based on role and years of service, starting at 80 or 120 hours. Teammates earn 40 hours of sick time per year (or more where required by law). Up to 80 hours of sick time may be carried over. One floating holiday and up to three days of bereavement leave. Salaried teammates receive one paid volunteer day.

Income Protection Buckle provides company‑paid basic life and AD&D insurance, with options to add teammate‑paid supplemental life and disability plans.

Leave of Absence Support Paid and unpaid time away is available for qualifying situations. Salaried teammates eligible for medical leave pay, usable as paid parental leave.

Supplemental Insurance Options Accident, critical illness, and hospital indemnity coverage.

Additional Benefits Legal services, identity theft protection, and pet insurance for eligible teammates.

Part‑Time Team‑Mate Benefits

Valuable benefits for those working fewer hours.

Teammate Discount 40% off Buckle products and 25% off Buckle gift cards.

Medical Plan Access Eligible part‑time teammates may choose between two comprehensive medical plans.

401(k) with Company Match Same as full‑time benefits.

Mental Health Resources Same as full‑time benefits.

Paid Leave in Applicable States Paid leave accrues where required by law; one hour for every 30 hours worked.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by teammates assigned to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on guest needs.
• Anticipate and fulfill guest needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate product using product knowledge and sales education, sharing that knowledge with the team.
• Maintain familiarity with current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales, looking for opportunities to impact teammate presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales, and total net sales goals set by store management.
• Provide legendary service throughout front 5 areas: sales floor, fitting rooms, and register area.
• Know exchange and return procedures for guests and exhibit the ability to turn procedures into show‑manship opportunities.
• Fill out and effectively use the SPG daily.
• Meet or exceed performance standards in Buckle business builders and guest loyalty.
• Investigate how to expand guest selection through inventory manager and other tools.
• Maintain and build good guest relationships to develop client‑based business.
• Lead by example with high show‑manship, excellent customer service, and attentiveness.
• Recognize and communicate guest levels with the team.
• Ask business‑driven and show‑manship questions often to manager, teammates, and team leaders.
• Coachable – allows manager to educate them in sales presentation.
• Consistently perform leadership actions and maintain high standards whether manager is present.

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities using Jobs & Careers cards, email referrals, and teammate recommendations.
• Develop skills and assist in leading, directing, motivating, and educating new teammates.
• Maintain a positive attitude creating a positive floor culture.
• Demonstrate personal dress code to encourage and coach the latest fashion.
• Participate effectively in daily setup, training, impacting and reviewing while using the Performance Tracker.
• Motivate teammates to initiate and complete daily tasks.
• Passion to demonstrate, coach, and influence denim show‑manship and fit cards.
• Create and develop results in your department and balance all DM actions with a mid‑week check‑in.
• Demonstrate leadership actions during segment:
  • Awareness of guests in the store and ensure they are being helped.
  • Demonstrate how to get the guest involved with product.
  • Be vocal and continuously update fellow leader and team.
  • Responsible for getting guest names.
  • Understand and work side‐gents side to benefit both teammates and guests.

Visual Merchandise Management

• Own and influence product through zone ownership: product knowledge, placement, passion, preference.
• Weekly checklist.
• Product life cycle.
• Track results.
• Be able to recognize and assign zones and projects to teammates daily.
• Confirm teammates follow visual standards, library, and weekly visual checklist.
• Execute and demonstrate new tools and videos for zone ownership.
• Show aptitude in recognizing merchandising opportunities from freight to floor.
• Give informational and influential store tours.
• Ensure sales floor is consistently sized and new freight is appropriately displayed.

Operations

• Work a flexible schedule, including mornings, evenings, weekends, and days around Thanksgiving and Christmas.
• Use the planner including opening and closing checklists.
• Recognize security risks and know how to prevent or handle them.
• Follow all loss prevention guidelines, including daily bag and purse checks.
• Execute and teach all Point of Sale procedures.
• Appropriately handle calls from Corporate Office.
• Know Buckle guidelines for returns and exchanges.
• Maintain a positive attitude with challenging situations involving guests or teammates.
• Execute policies regarding payments, exchanges, and loss prevention.
• Navigate and execute all tools on the home page.
• Provide guidance and feedback to all non‑sales positions.
• Complete all scheduled shifts and cover shifts when needed.
• Provide feedback to store manager and leadership about merchandise concerns.
• Communicate policy violations and concerns to manager, district manager, or HR confidentially.
• Consistently maintain a clean, organized, and shoppable store.
• Understand and apply Buckle’s Code of Ethics and policies.

Supervisory and Leadership

• Be comfortable giving and receiving feedback from peers and management.
• Support leadership.
• Promote personal and store growth.
• Maintain professional, mature, and stable relationships with teammates.
• Fulfill mission statement through high customer service and positive team spirit.
• Complete special projects and other duties as assigned.

Supervisory Responsibilities

This role has no supervisory responsibilities.

Education and/or Experience

High school diploma or GED; or one to three months related retail experience or training; or equivalent combination of education and experience.

Physical Demands

Requires standing, walking, hand use, reaching, climbing, stooping, kneeling, crouching, crawling, talking, and hearing. Occasional sitting. Ability to lift and maneuver 50lbs. Specific vision abilities required include close, distance, color, peripheral, depth perception, and focus.

Work Environment

Regularly works in a retail store setting. Noise level usually moderate.

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified teammates from the available workforce in the communities we serve. Equal employment opportunity is fundamental. Employment is based on personal capabilities and qualifications without discrimination based on protected characteristics per applicable law.

Contact

• Contact [e-mail] if you have questions or concerns about Buckle’s pay and benefits transparency.