Leader In Training (Full Time)

The Buckle, Inc.; Buffalo (NY); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health, Medical Coverage

Dental and Vision Insurance

401(k) with Company Match

Teammate Discount

Job summary

The Buckle, Inc. in Buffalo, NY is looking for a Leader in Training (LIT) and Floor Leader to enhance the shopping experience for our guests.

This position involves sales, merchandising, and operating tasks under the guidance of store management. Ideal candidates will have a high school diploma or GED and demonstrate leadership and customer service skills.

Benefits include health coverage, a 401(k) plan, and a Teammate discount.

Qualifications

• High school diploma or GED; or 1-3 months related retail experience and/or training.
• Ability to lift and maneuver up to 50 lbs.
• Comfortable in a retail store setting.

Responsibilities

• Provide legendary service to Guests.
• Lead guest relationships and build client-based business.
• Train Teammates and maintain a positive floor culture.

Skills

Customer service

Sales generation

Product knowledge

Leadership

Teamwork

Education

High school diploma or GED

Job description

Overview

The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

Compensation & Benefits

Pay range: $17-$19/hr

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

For sales positions, Buckle pays a base rate plus commission on sales. The range listed is the estimated base rate plus commission for Teammates in this position.

Benefits

• Full-Time Teammate Benefits: Health, Medical Coverage, Dental and Vision Insurance, Virtual Care, Mental Health Resources, 401(k) with Company Match, Health Savings Account (HSA) and Flexible Spending Accounts (FSA), Performance Bonuses, Teammate Discount.
• Peace of Mind: Time Off, Income Protection, Leave of Absence Support, Supplemental Insurance Options, Additional Benefits (legal services, identity theft protection, pet insurance).
• Part-Time Teammate Benefits: Teammate Discount, Medical Plan Access, 401(k) with Company Match, Mental Health Resources, Paid Leave in Applicable States.

Essential Duties And Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude and provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience.
• Demonstrate product knowledge and sales education to Guests and Team.
• Maintain knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices.
• Contribute to personal and team sales goals and use the Sales Presentation Guide (SPG).
• Provide service across the store areas: Front 5, sales floor, fitting rooms, and the register area.
• Be knowledgeable of exchange and return procedures and turn opportunities into showmanship.
• Lead by example with high showmanship and customer service; build a client-based business.
• Develop guest relationships and expand guest selection through inventory systems and tools.
• Communicate guest levels and coach Teammates accordingly.
• Coachable and receptive to Manager and Team Leader feedback.

Teammate Recruiting, Training and Development

• Identify recruiting opportunities through jobs cards, referrals, and Teammate recommendations.
• Develop and lead Teammates to meet Buckle’s standards on accountability, orientation, Loss Prevention and sales presentation.
• Maintain a positive floor culture and professional dress.
• Participate in daily setup, training, and performance tracking.
• Motivate Teammates to complete daily tasks and demonstrate denim showmanship and fit card results.
• Create and develop results in the department and balance all actions with leadership expectations.
• Demonstrate leadership during segment, including guest awareness, product involvement, and communicating with the team.

Visual Merchandise Management

• Own and influence product through zone ownership: product knowledge, placement, lifecycle, and weekly checklists.
• Assign zones and projects to Teammates with clear learning goals.
• Ensure adherence to Visual Standards and Weekly Visual Checklist with urgency and accountability.
• Execute new tools and training related to zone ownership and merchandising opportunities.
• Identify merchandising opportunities and communicate recommendations to the Store Manager.
• Provide information during store tours and maintain a well-presented sales floor.

Operations

• Work a flexible schedule including mornings, evenings, weekends, and holiday periods based on business needs.
• Use planning tools and complete Opening and Closing Checklists.
• Recognize security risks, follow Loss Prevention guidelines, and handle returns and exchanges per policy.
• Navigate POS procedures and communicate with Corporate Office when needed.
• Maintain a positive attitude when dealing with Guests or Teammates.
• Adhere to Buckle’s Code of Ethics and policies; ensure the store remains clean, organized, and shoppable.

Supervisory and Leadership

• Comfortable giving and receiving feedback; support leadership and store growth.
• Demonstrate professional conduct and maintain a positive team environment.
• Fulfill the mission statement through high levels of customer service and teamwork.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Education And/or Experience

High school diploma or GED; or 1–3 months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions. Reasonable accommodations may be made. The Teammate is regularly required to stand, walk, use hands, reach, climb, balance, stoop, kneel, crouch, or crawl, and talk or hear. The Teammate may be required to sit. Ability to lift and maneuver up to 50 lbs and to perform vision tasks (close, distance, color, peripheral, depth perception, and focus).

Work Environment

Retail store setting with a moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing qualified Teammates from the communities we serve. Employment is based on personal capabilities and qualifications without discrimination based on veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, disability, genetic information, or any other protected characteristic as defined by law. State-specific information is available in State Law Supplements.

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