Lead, Workforce Development Programs & Community Impact

Goodwill Southern California; Los Angeles (CA); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Discount at Goodwill SoCal retail

Goodwill Perks: Discounts on dining, 4

Employee Assistance Program: Wellness,

Job summary

Goodwill Southern California is seeking a Supervisor, WCD Programs to oversee case management teams delivering workforce services and supporting participants on their path to employment.

You will monitor progress, ensure data accuracy, manage budgets, and collaborate with training providers and funders to drive participant success. Spanish/English bilingual skills are a plus for effective community outreach.

Qualifications

• Associate degree or higher preferred; 2–3 years of supervisory experience.
• Experience in workforce development or social services.
• Strong leadership, communication, and analytical skills.
• Bilingual (Spanish/English) preferred; nonprofit experience a plus.

Responsibilities

• Supervise and develop Specialists, Coaches, and Assistants in delivering workforce services.
• Monitor participant progress, data accuracy, and documentation quality.
• Manage program budgets, supportive service requests, and file reviews.
• Build relationships with training providers, funders, and community partners.
• Provide direct case management support when needed to balance caseloads.

Skills

Leadership

Communication

Analytical skills

Bilingual Spanish/English

Supervisory experience

Education

Associate degree or higher

Job description

Goodwill Southern California is seeking a Supervisor, WCD Programs to oversee case management teams delivering workforce services and supporting participants on their path to employment.

You will monitor progress, ensure data accuracy, manage budgets, and collaborate with training providers and funders to drive participant success. Spanish/English bilingual skills are a plus for effective community outreach.