Program Operations Lead for Workforce Development

Career-Team-36cf2150; Merced (CA); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

Retirement plan

Paid time off

Paid holidays

Professional development

Job summary

Career Team in Merced, CA seeks a Program Supervisor to provide operational leadership for the Merced program, ensuring strong day-to-day performance and compliance with contracts. The role involves monitoring performance, guiding staff, coaching, approving timesheets, and coordinating services while partnering with Team Lead and Regional Director.

The ideal candidate will have a bachelor's degree, 2–3 years in workforce development, supervisory experience, and knowledge of WIOA requirements;

Qualifications

• Bachelor's degree in a related field preferred, or an equivalent combination of education and relevant professional experience.
• 2–3 years of experience in workforce development, case management, human services, or a related field.
• Previous supervisory, team lead, or staff coaching experience strongly preferred.
• Working knowledge of WIOA program requirements, documentation, and compliance standards preferred.
• Strong organizational and time-management skills, with the ability to effectively manage competing priorities, deadlines and program deliverables.

Responsibilities

• Oversee day-to-day program activities and ensure efficient, consistent program operations.
• Monitor program performance, identify trends or gaps, and adjust service delivery strategies to support contract goals and participant outcomes.
• Track program deliverables and performance requirements, ensuring accurate, timely, and complete reporting.
• Review and approve staff timesheets in accordance with established deadlines and policies.
• Conduct weekly staff check-ins to provide support, strengthen communication, address concerns, and maintain visibility into overall program health.
• Oversee coordination of participant service packets and monitor spend-down to support timely utilization of funds.
• Serve as the primary point of contact for the Merced program in the Regional Director’s absence, escalating significant issues as appropriate.
• Partner with the Team Lead to support staff coaching, case management practices, and case file quality.

Skills

Supervisory experience

Coaching & mentoring

WIOA knowledge

Communication skills

Education

Bachelor's degree in related field

Tools

CalJOBS or similar platforms

Job description

Career Team in Merced, CA seeks a Program Supervisor to provide operational leadership for the Merced program, ensuring strong day-to-day performance and compliance with contracts. The role involves monitoring performance, guiding staff, coaching, approving timesheets, and coordinating services while partnering with Team Lead and Regional Director.

The ideal candidate will have a bachelor's degree, 2–3 years in workforce development, supervisory experience, and knowledge of WIOA requirements;