Supervisor, WCD Programs

Goodwill Southern California; Los Angeles (CA); On-site; USD 64,000 - 78,000; Full time

Benefits offered by this job

Discount at Goodwill SoCal retail

Goodwill Perks: Discounts on dining, 4

Employee Assistance Program: Wellness,

Job summary

Goodwill Southern California is seeking a Supervisor, WCD Programs to oversee case management teams delivering workforce services and supporting participants on their path to employment.

You will monitor progress, ensure data accuracy, manage budgets, and collaborate with training providers and funders to drive participant success. Spanish/English bilingual skills are a plus for effective community outreach.

Qualifications

• Associate degree or higher preferred; 2–3 years of supervisory experience.
• Experience in workforce development or social services.
• Strong leadership, communication, and analytical skills.
• Bilingual (Spanish/English) preferred; nonprofit experience a plus.

Responsibilities

• Supervise and develop Specialists, Coaches, and Assistants in delivering workforce services.
• Monitor participant progress, data accuracy, and documentation quality.
• Manage program budgets, supportive service requests, and file reviews.
• Build relationships with training providers, funders, and community partners.
• Provide direct case management support when needed to balance caseloads.

Skills

Leadership

Communication

Analytical skills

Bilingual Spanish/English

Supervisory experience

Education

Associate degree or higher

Job description

Lead Programs That Empower Job Seekers and Strengthen Communities.

Goodwill Southern California is hiring a Supervisor, WCD Programs to oversee case management teams that support participants on their path to employment. This role ensures program excellence, compliance, and participant success through strong leadership and collaboration.

What You’ll Do:

• Supervise and develop Specialists, Coaches, and Assistants in delivering workforce services.


• Monitor participant progress, data accuracy, and documentation quality.


• Manage program budgets, supportive service requests, and file reviews.


• Build relationships with training providers, funders, and community partners.


• Provide direct case management support when needed to balance caseloads.

What You Bring:

• Associate degree or higher preferred; 2–3 years of supervisory experience.


• Experience in workforce development or social services.


• Strong leadership, communication, and analytical skills.


• Bilingual (Spanish/English) preferred; nonprofit experience a plus.

What’s in it for you:

• Salary: 70,824


• Discount at Goodwill SoCal retail locations


• Goodwill Perks: Discounts on dining, retail, theme parks, and movies


• Employee Assistance Program: Mental and physical wellness, financial and legal resources, and career and education support

Full‑time Positions are eligible for:

Medical, dental, vision insurance
Flexible Spending Account - FSA
Life insurance
403(b) retirement plan
Paid time off (PTO)
Tuition Reimbursement

Help transform lives through employment, education, and empowerment—join a team committed to excellence and service.