WCD Programs Specialist: Empower Careers & Communities

Goodwill Southern California; California (MO); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Hourly rate: 26.00

Discount at Goodwill SoCal locations

Goodwill Perks: discounts on dining, r

Employee Assistance Program

Job summary

Goodwill SoCal is seeking a compassionate WCD Programs Specialist to help participants overcome barriers and achieve employment success through personalized coaching and support. You will provide case management, needs assessments, employment counseling, and develop individualized employment plans, while maintaining accurate documentation to meet program standards.

Bilingual (Spanish/English) and Salesforce experience are preferred, with 1–2 years in similar roles and a high school diploma or

Qualifications

• High school diploma/GED required; some college coursework preferred.
• 1–2 years of case management, career counseling, or workforce program experience.
• Strong organizational and communication skills.
• Bilingual (Spanish/English) and Salesforce experience preferred.

Responsibilities

• Provide case management, needs assessments, and employment counseling.
• Facilitate job readiness workshops and connect participants to training opportunities.
• Develop individualized employment plans and track participant progress.
• Maintain accurate documentation and ensure compliance with program standards.

Skills

Case management

Career counseling

Bilingual (Spanish/English)

Communication

Organization

Education

High school diploma/GED

Some college coursework

Tools

Salesforce

Job description

Goodwill SoCal is seeking a compassionate WCD Programs Specialist to help participants overcome barriers and achieve employment success through personalized coaching and support. You will provide case management, needs assessments, employment counseling, and develop individualized employment plans, while maintaining accurate documentation to meet program standards.

Bilingual (Spanish/English) and Salesforce experience are preferred, with 1–2 years in similar roles and a high school diploma or