Lead Warehouse Supervisor - Fast-Paced Logistics Hub

Fetch; Livonia (MI); On-site; USD 58,454,000 - 79,085,000; Full time

Benefits offered by this job

Competitive compensation

Annual compensation reviews

Comprehensive benefits package

401(k) plan

PTO and sick time

Growth opportunities

Impactful work

Job summary

Fetch is hiring a Warehouse Supervisor to lead daily operations at our site, guiding drivers, associates, and contractors. You’ll work closely with the Warehouse Manager to execute the daily plan and uphold the Fetch standard while delivering excellent resident service.

The role emphasizes hands-on leadership, safety, and efficient labor allocation in a fast-paced environment, with opportunities to impact performance and growth within Fetch.

Qualifications

• 1+ years of experience in a warehouse, logistics, delivery, or operations environment; supervisory or team-lead experience preferred.
• Comfortable using technology platforms to manage workflow; learn Fetch WMS quickly.
• Strong verbal and written communication skills.
• Ability to make sound operational decisions independently.
• Reliable, flexible, and available to work fixed schedule including holidays.
• Must be able to lift 50+ pounds and stand for a shift.
• Valid driver's license and successful MVR/background check.
• High school diploma or equivalent; relevant experience may be considered.

Responsibilities

• Execute building open and close procedures including warehouse and inbound yard walks; oversee daily warehouse operations and dispatch.
• Lead pre-shift and mid-shift meetings; cover stretching, SLA performance, and vehicle inspection accountability.
• Allocate labor across operational areas based on volume and priorities.
• Provide feedback on performance; coach team members; conduct ride-along evaluations.
• Train associates on standard operating procedures and ensure SOP compliance.
• Coordinate onboarding and dispatching with independent contractors; manage relationships.
• Use Fetch WMS and reporting tools to monitor workflow and KPIs; document shift reports and incidents.
• Manage access control and report missing devices; maintain security.
• Resolve customer experience tickets; escalate as needed.
• Maintain safety culture and address hazards; report injuries.
• Keep workspace clean and organized, including storage areas.
• Serve as on-site contact for residents, vendors, and third-party agencies.
• Identify operational barriers and support continuous improvement; cover Warehouse Manager as needed.

Skills

Warehouse experience

Tech-savvy

Communication

Decision making

Adaptability

Physical ability

Driver's license

Education

High school diploma or equivalent

Job description

Fetch is hiring a Warehouse Supervisor to lead daily operations at our site, guiding drivers, associates, and contractors. You’ll work closely with the Warehouse Manager to execute the daily plan and uphold the Fetch standard while delivering excellent resident service.

The role emphasizes hands-on leadership, safety, and efficient labor allocation in a fast-paced environment, with opportunities to impact performance and growth within Fetch.