Lead Warehouse Operations Manager (2nd Shift)

Nordstrom, Inc.; United States; On-site; USD 76,000 - 122,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom, Inc. is seeking an Operations Manager for the 2nd shift (Friday-Tuesday, 2:15PM-10:50PM). You will lead a ~20-person warehouse team, drive safety, quality, and performance, and coach staff to deliver on the business strategy.

Responsibilities include budgeting, monitoring expenditures, and implementing corrective actions to meet financial targets. You will develop others, manage performance, recruit and train resources, and push continuous improvement through data-driven decision

Qualifications

• 5+ years of warehouse experience in a managerial role.
• Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality.
• Demonstrated capabilities in developing others and growing leadership competencies in their direct reports.
• Strong knowledge of warehousing KPIs.
• Hands on experience with warehouse management software and databases.
• Ability to analyze data and determine actions based on improvement opportunities.
• Excellent verbal and written communication skills.

Responsibilities

• Lead, develop, and grow the performance of a team of about 20 employees.
• Recruiting, selecting, onboarding, and training the right resources.
• Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance.
• Drive KPI metrics as well as 4DX and facility performance scorecards.
• Own process improvement efforts through problem-solving, project management, and continuous improvement methodologies.
• Meet warehouse financial standards by providing annual budget information; monitoring expenditures; identifying variances; implementing corrective actions.

Skills

Warehouse leadership

Budgeting

Data analysis

Communication skills

CI/Continuous improvement

Tools

Warehouse management software

Databases

Job description

Nordstrom, Inc. is seeking an Operations Manager for the 2nd shift (Friday-Tuesday, 2:15PM-10:50PM). You will lead a ~20-person warehouse team, drive safety, quality, and performance, and coach staff to deliver on the business strategy.

Responsibilities include budgeting, monitoring expenditures, and implementing corrective actions to meet financial targets. You will develop others, manage performance, recruit and train resources, and push continuous improvement through data-driven decision