Lead UX/Product Designer for Enterprise SaaS (Remote)

Mark43

Beryl (WV)

Remote

USD 140,000 - 190,000

Full time

9 days ago

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Benefits offered by this job

Remote-friendly

Job summary

Mark43 is seeking a Lead Product Designer to own a strategic product area and guide cross-functional teams from discovery to delivery. You will shape how public safety software solves critical problems for first responders, influencing multiple products and design systems.

The role values craft, systems thinking, and a strong product mindset. Remote-friendly with offices in New York, Boston, and Manchester.

Qualifications

10+ years of professional product design experience
5+ years designing complex enterprise SaaS products
Track record leading design for a substantial product area
Strong product judgment aligning user needs with strategy
Deep experience with qualitative and quantitative research
Experience partnering with Product and Engineering leaders
Excellent interaction and visual design skills
Ability to communicate complex design decisions clearly

Responsibilities

Set the design direction for a critical product area and define the vision
Lead discovery through delivery and turn ambiguous problems into product experiences
Balance user needs with technical constraints and business priorities
Work with first responders and public safety users to design intuitive, reliable experiences
Design across environments and devices, from workstations to mobile apps
Improve design craft and contribute to the design system across the organization
Present product visions to customers and senior leadership with rationale
Explore AI and emerging tech to improve safety workflows
Refine interactions in detail and ensure quality in shipped products