Lead Product Designer for Public Safety SaaS (Remote)

Mark43; Milton (MA); À distance; USD 140 000 - 190 000; Plein temps

Résumé du poste

Mark43 is hiring a Lead Product Designer to own a critical area of our product portfolio. You will guide discovery through delivery, partnering with Product and Engineering to solve high-stakes problems for first responders.

You will influence product strategy, lead cross-functional teams, and raise design quality across environments from dispatch workstations to mobile apps. Mark43 offers a remote-friendly environment with offices in New York, Boston, and Manchester.

Qualifications

• 10+ years of professional product design experience
• 5+ years designing complex enterprise SaaS products
• Experience leading design for a substantial product area
• Strong product judgment across customer needs, strategy, interaction & execution
• Experience partnering with Product and Engineering leaders and influencing decisions without formal authority

Responsabilités

• Set the design direction for a critical product area
• Lead discovery through delivery, synthesize insights, and collaborate with Product and Engineering
• Balance user needs, technical constraints, and business priorities
• Translate needs of first responders into intuitive, reliable experiences
• Design across environments and devices
• Contribute to design system and patterns, guide other designers
• Present design visions to customers and senior leaders
• Explore AI/ML opportunities to improve workflows

Connaissances

Product design

Leadership

Cross-functional collaboration

Research (qualitative & quantitative)

Influence without authority

Interaction design

Visual design

Communication

Ambiguity tolerance

Public safety domain experience

Outils

Figma

Description du poste

Mark43 is hiring a Lead Product Designer to own a critical area of our product portfolio. You will guide discovery through delivery, partnering with Product and Engineering to solve high-stakes problems for first responders.

You will influence product strategy, lead cross-functional teams, and raise design quality across environments from dispatch workstations to mobile apps. Mark43 offers a remote-friendly environment with offices in New York, Boston, and Manchester.