Lead Teller & Training Supervisor

The Chronicle of Higher Education; Great Falls (MT); On-site; USD 40,000 - 60,000; Full time

Job summary

The Chronicle of Higher Education seeks a Teller Supervisor responsible for basic paying and receiving duties and for overseeing Teller staff at the designated branch(es). The role includes admin of teller transactions, safeguarding bank assets, and referring bank products and services.

It also entails training tellers and ensuring compliance with bank guidelines. Minimum requirements include 2-3 years teller experience and a high school diploma or equivalent, with proficiency in Ten-key skills

Qualifications

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.

Responsibilities

• Establish clear performance objectives for tellers and provide feedback on performance progress.
• Provide support and resources to help tellers grow and improve in their positions.
• Train tellers in new procedures and regulations as needed.

Skills

Customer service

Supervisory experience

Ten-key skills

Computer proficiency

Education

High school diploma or equivalency

Tools

Premier Teller program

Job description

The Chronicle of Higher Education seeks a Teller Supervisor responsible for basic paying and receiving duties and for overseeing Teller staff at the designated branch(es). The role includes admin of teller transactions, safeguarding bank assets, and referring bank products and services.

It also entails training tellers and ensuring compliance with bank guidelines. Minimum requirements include 2-3 years teller experience and a high school diploma or equivalent, with proficiency in Ten-key skills